Corporate Intern - Digital Transformation & Demand Management (Raleigh)

First Citizens Bank•Raleigh, NC

About The Position

First Citizens Bank’s Digital Transformation & Demand Management team is seeking a motivated self-starter to lead and contribute to a variety of projects that range from intake management and project prioritization to business case development and stakeholder communications. As a newly created function with the Enterprise Digital team, there is no established playbook, and no two days are alike. You will be part of a small but influential team that will create and institute new processes that help the Digital product teams consistently and efficiently deliver differentiated solutions to commercial and retail clients. This internship opportunity is ideal for individuals that love to solve problems across wide-ranging domains and are comfortable operating with ambiguity, imperfect data and tight timelines.

Requirements

High School Diploma or GED and 1 year of experience
Currently enrolled at an accredited collegiate institution (during the time of the summer program)
Ability to work 40 hours per week during the duration of the program

Nice To Haves

3.0 minimum GPA
Strong PowerPoint and Excel skills
Experience with digital strategy, process mapping and improvement, data analytics or similar projects
High degree of autonomy and bias for action
Critical thinking and problem-solving skills
Strong verbal and written communication skills
Ability to proactively identify opportunities for improvement and deliver successful outcomes
Demonstrated ability to use data to inform decision-making
Intellectually curious and strong desire to learn new skills
Ability to operate independently with minimal guidance and oversight
Ability to adapt and adjust priorities based on business needs
Experience leveraging AI to learn and apply new skills to solve real world problems
Pursuing a degree in business, finance, economics, engineering or related fields

Responsibilities

Be assigned to one or more projects that will require conducting research and analysis to support process improvement or other recommendations that will be presented at the close of the internship
Conduct data-driven analysis to support the intake, sizing and prioritization of digital initiatives, ensuring alignment of budget and resources to strategic business objectives and key results
Collaborate with cross-functional teams, including product managers, project managers, designers, data analysts, developers and go-to-market specialists, to evaluate new opportunities and support project execution
Create executive and other stakeholder presentations to communicate and influence digital strategy
Gain first-hand knowledge of how a large bank prioritizes, builds and delivers technology solutions
Have an opportunity to create an immediate impact in your specific areas of interest and experience
Attend professional development, informational and networking sessions
Have a dedicated manager to help you navigate the bank and the internship program
Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders to outline your accomplishments and experience during the internship

Benefits

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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