Corporate Human Resources Shared Services Specialist (On-Site)
About The Position
The Corporate Human Resources Shared Services Specialist plays a pivotal role in delivering consistent, efficient, and high-quality HR support across the organization. This role is responsible for managing employee inquiries, processing HR transactions, and ensuring compliance with HR policies and procedures. This role promotes our company culture, values, and employee experience to foster employee pride. The specialist acts as a central point of contact for HR-related services, contributing to a seamless employee experience. Position is on-site in our Bloomington, IL office.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
- 2+ years of experience in HR, with a focus on employee relations and engagement
- Strong knowledge of HR processes and employment regulations
- Proficiency in HRIS systems and Microsoft Office Suite
- Excellent communication and customer service skills
- Detail-oriented with strong organizational and problem-solving abilities
- Ability to handle sensitive information with confidentiality and professionalism
- Demonstrated commitment to integrity, and ethical conduct in handling sensitive employee information
Responsibilities
- Serve as a subject matter expert, providing guidance and best practices to HR business partners and other departments
- Respond to employee and manager inquiries regarding HR policies, benefits, payroll, and other HR services
- Facilitate the processing of leave and accommodation requests, providing guidance to HR, employees, and operational teams throughout the process
- Collect, analyze, and report on HR data to provide insights for strategic decision-making, often using advanced analytics
- Ensure HR practices and policies are consistent across the organization and compliant with local and federal regulations
- Drive continuous improvement of HR processes to enhance efficiency and effectiveness across the organization
- Collaborate with HR and marketing to create compelling content (videos, blogs, social posts) that showcases employee stories and workplace culture
- Organize and participate in employee engagement initiatives and community events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
