Corporate Hospitality Manager

Dimensional Fund Advisors•Austin, TX

15d•Hybrid

About The Position

The Corporate Services team is dedicated to customer service and hospitality by providing all employees and clients with an exceptional overall experience from the moment they enter a Dimensional building. This position will provide support to the Corporate Services department through the day-to-day meeting management, building operations, and global collaboration.

Requirements

Bachelor's degree
Experience in the Hospitality Management industry
Three plus years of office administration and management experience
Excellent verbal and written communication and interpersonal skills
Detail oriented and organized with excellent customer service skills
Able to work equally well in a team environment and independently
Self-starter who is capable of managing multiple projects and meeting deadlines
Proficient in Microsoft Office (Word, Excel, Outlook) with the ability to learn programs as needed

Responsibilities

Maintain office floorplan and occupancy documents daily
Liaise with global counterparts to ensure consistent and standard operating procedures
Manage Associate level employees to include Reception and Associates
Maintain and audit parking validation logs
Manage rideshare program
Coordinate office moves
Coordinate and correspond with Technology and visiting employees for desk placements
Complete weekly floor walks
Correspond with new employees to share building information
Prepare and distribute weekly events and visitor email to Austin Employees
Liaise with building maintenance staff and Dimensional Property Management team to track and resolve maintenance concerns
Interact with and maintain strong relationships with vendors
Review invoices and troubleshoot errors
Issue and track building access, office keys, and parking cards
Complete quarterly art collection check
Act as the head floor warden for life safety and emergency response programs
Special projects as assigned