Corporate Group Air Travel Consultant
About The Position
At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. Altour is looking for a dynamic Corporate Travel Agent with Group Air experience. This is an exciting opportunity to join an experienced team to work in our rapidly growing group air division. The ideal candidate will have experience in block space and negotiating contract rates directly with airlines and be able to book reservations for meeting/group travel within the specifications outlined for each group project. This person will also have the opportunity to travel onsite with clients when asked. This is a remote position working 9 - 6 PM EST.
Requirements
- 3 - 5 years’ travel experience in group bookings.
- Expert agent skills in Sabre
- Creating PNRs
- Booking flights
- Pricing
- Handling exchanges
- Expert knowledge in working with the airlines and booking/contracting block space
- Exceptional/above & beyond, proactive customer service approach.
- Excellent travel industry knowledge.
- Experienced handling of multiple accounts.
- Exceptional communication skills, both written and oral.
- Ability to embrace change; adaptable.
Responsibilities
- Service inbound and/or emails from customers arranging group travel.
- Develop reservations consistent with the customer’s needs and within the specifications of the unique meeting/group profile.
- Exercise due diligence in seeking the lowest applicable fare using the GDS, Consolidator or block space with the airline.
- Negotiate the block space with the airline on the client’s behalf.
- Complete all reservations in an accurate and timely manner following meeting/group guidelines.
- Deliver extraordinary customer service to all ALTOUR clients.
- Greet all clients with enthusiasm.
- Provide consultative service to travelers and travel arrangers throughout the booking process.
Benefits
- Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
