Corporate Facilities & Engineering Senior Manager

Amgen Inc.•West Greenwich, RI

61d

About The Position

Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Corporate Facilities & Engineering Senior Manager What you will do Let's do this! Let's change the world! In this vital role, you will be supporting a world class Global Facilities and Equipment Maintenance and Calibration program applying CMMS (Computer Maintenance Management System). You will possess the ability to interact with various departments/teams and other Amgen sites in support of program. The corporate SME (Subject Matter Expert) provides support to various client groups in the development, configuration, maintenance, training and administration of Maintenance/Calibration program. Responsible for the overall design, development, and delivery of world class maintenance/calibration program. Designs and configures CMMS and its various modules and components to meet business process and reporting requirements and ensures optimum system performance. Design's corporate and site specific metric and business reports from CMMS (Maximo) and other sources. Ensure effective use of hand-held technology. Develops and maintains documentation in support of system training and operations. Conducts training to end users and crafts personnel on use of CMMS (Maximo) mobile technology. Serve as lead in support of Job Plan, Data Sheet, procedures and work practices. This position will provide support in a regulated and non-regulated environment. The Metrology Manager leads and oversees the operations of the site metrology laboratory, ensuring compliance with Amgen's Global Calibration Program and applicable regulatory requirements. The successful candidate will have a consistent track record in managing a standards-level laboratory supporting a multidisciplinary environment - including AC/DC electrical, pressure/vacuum, mass, optics, temperature, humidity, dimensional, torque, liquid/gas flow, and particulate measurement systems. This role is accountable for maintaining calibration integrity, ensuring measurement traceability to national/international standards, and driving metrology excellence through process automation, continuous improvement, and personnel development.

Requirements

Doctorate degree and 2 years of Engineering, Physics, or a related technical field; or equivalent combination of education and experience OR
Master's degree and 4 years of Engineering, Physics, or a related technical field; or equivalent combination of education and experience OR
Bachelor's degree and 6 years of Engineering, Physics, or a related technical field; or equivalent combination of education and experience OR
Associate's degree and 10 years of Engineering, Physics, or a related technical field; or equivalent combination of education and experience OR
High school diploma / GED and 12 years of Engineering, Physics, or a related technical field; or equivalent combination of education and experience

Nice To Haves

Minimum of 8-10 years of experience in metrology operations within a regulated environment (biotech, pharmaceutical, aerospace, or equivalent).
Experience managing or operating within an ISO/IEC 17025 accredited calibration laboratory preferred.
Demonstrated application of advanced measurement principles, calibration uncertainty analysis, and root cause investigations.
Experience with automated calibration systems, electronic calibration management databases, and regulatory inspection readiness.
Expert knowledge of metrology principles, traceability, measurement uncertainty, and statistical analysis.
Strong understanding of FDA, GMP, ISO 9001, and ISO/IEC 17025 requirements.
Excellent communication, project management, and leadership skills.
Proficiency with calibration management software and Microsoft Office suite.
Ability to interpret complex technical documentation and lead cross-functional problem-solving efforts.

Responsibilities

Develop and implement strategic and tactical goals for the Metrology function aligned with global and site quality objectives.
Drive standardization, harmonization, and continuous improvement across all metrology processes, systems, and calibration methods.
Lead the site in Amgen's Global Metrology and Calibration Network; ensure global alignment on standards, policies, and technical practices.
Lead CMMS transition project for SAP/EAM and deliver calibration capabilities
Oversee daily metrology laboratory operations, ensuring timely and accurate calibration services across all measurement subject areas.
Ensure calibration intervals, tolerances, and environmental controls are established, validated, and maintained per internal and regulatory requirements.
Manage calibration schedules and equipment lifecycle, ensuring preventive maintenance, repair, and replacement strategies are executed effectively.
Maintain the laboratory's ISO/IEC 17025 compliance readiness and support internal and external audits.
Establish/manage metrology department budget
Collaborate with internal/external regulatory audits and represent calibration program
Provide expert technical support to Manufacturing, Quality, Engineering, Process Development, and Facilities teams for metrology-related activities.
Approve and review calibration deviations, out-of-tolerance conditions, and measurement uncertainty evaluations; implement corrective/preventive actions.
Develop, review, and maintain Standard Operating Procedures (SOPs), Work Instructions, and Calibration Job Plans.
Ensure calibration data integrity and compliance with ALCOA+ principles.
Oversee implementation and maintenance of computerized calibration management systems (e.g., Maximo, SAP Enterprise Asset Management- EAM, or equivalent).
Ensure secure data management, system validation, and electronic record compliance per 21 CFR Part 11 and GAMP5 guidelines.
Drive metrology digital transformation through automated test systems, remote monitoring, and electronic documentation workflows.
Supervise, coach, and develop Metrologists and Calibration Technicians; establish individual development plans and cross-training initiatives.
Manage performance reviews, workload distribution, and resource planning for direct and contract staff.
Own calibration training program for Amgen.
Foster a safety-first culture with emphasis on precision, quality, and compliance.
Manage relationships with calibration service providers, test equipment manufacturers, and external laboratories.
Evaluate and qualify vendors to ensure traceability to NIST or equivalent standards.
Oversee procurement and budgeting for calibration and test equipment, ensuring optimal asset utilization.

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

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