Corporate Business Systems Manager

GM Financial•Arlington, TX

59d

About The Position

Supervise Corporate Business Systems Oracle Application Technical Specialist team members Oversee and provide direction to our IBM AMS international consultants which provide in country level application support Act as an adviser and liaison for the Oracle Application Development and Oracle Database teams including both United States and offshore team members Coordinate support activates with Oracle On Demand, Oracle Managed Cloud Services and Oracle Support Serving as a liaison to senior IT management, reporting on the status of global projects, identifying issues and assessing their impact and proactively recommending solutions Partner with the PMO to gather and document business, user and functional business requirements to support upgrades, enhancements, change and/or fixes to existing or new CBS systems Planning, coordinating and monitoring the activities of outside vendors to ensure their ongoing alignment with global project and business goals Manage international customer relationships with supported business groups Assist GMF QA Team with developing and executing test scripts to verify all system functionality Develop and maintain system documentation, including but not limited to troubleshooting and audit

Requirements

Advanced knowledge of business processes for supported business groups
Advanced knowledge of information technology systems, infrastructure and operations
Advanced working knowledge of information systems and operations systems for supported business groups
Knowledge of security methodologies, policies, standards and best practices
Knowledgeable of best practices in information technology governance and regulatory landscape for financial institutions
Significant experience in a large and complex business environment
Working knowledge of all system applications
Working knowledge of the consumer loan business
Working knowledge of the Corporate Business solution environment
Strong in the use of Microsoft Office software including strong ability to analyze data using Excel for reporting and data mining purposes
Advanced ability to create and work RFC and SR tickets with Oracle On Demand, Oracle Managed Cloud Services and Oracle Support
Advanced experience with data visualization concepts and tools
Advanced computer skills and conversance in information technology issues
5-7 years of relative IT experience Required
Bachelor's Degree in related field or equivalent work experience Required

Nice To Haves

Master's Degree in related field or equivalent work experience Preferred

Responsibilities

Supervise Corporate Business Systems Oracle Application Technical Specialist team members
Oversee and provide direction to our IBM AMS international consultants which provide in country level application support
Act as an adviser and liaison for the Oracle Application Development and Oracle Database teams including both United States and offshore team members
Coordinate support activates with Oracle On Demand, Oracle Managed Cloud Services and Oracle Support
Serving as a liaison to senior IT management, reporting on the status of global projects, identifying issues and assessing their impact and proactively recommending solutions
Partner with the PMO to gather and document business, user and functional business requirements to support upgrades, enhancements, change and/or fixes to existing or new CBS systems
Planning, coordinating and monitoring the activities of outside vendors to ensure their ongoing alignment with global project and business goals
Manage international customer relationships with supported business groups
Assist GMF QA Team with developing and executing test scripts to verify all system functionality
Develop and maintain system documentation, including but not limited to troubleshooting and audit