Corporate and Resort Operations Trainer
About The Position
JOIN CAPITAL VACATIONS! At Capital Vacations, we are reimagining the travel experience. Our technology platform and vacation products connect over 200 Independent Resorts across the U.S. and Caribbean with more than 1 million travelers each year . We specialize in driving resort successenhancing operations, improving owner and guest experiences, and delivering tools that create long-term value. If youre passionate about learning, growth, and elevating organizational performance, we invite you to join our team. Role Overview As the Corporate & Resort Operations Trainer , you will play a key role in developing our teams capabilities across both corporate and resort operations. You will design, deliver, and measure training programs that support employee growth, operational consistency, and business excellence. This is an on-site position at our Myrtle Beach Corporate Office.
Requirements
- Bachelors degree in Education, Business, or related field (preferred)
- 25+ years experience in training, L&D, or corporate education (preferred)
- 2+ years using PMS or ERP systems (preferred)
- LMS or e-learning authoring experience is a plus
- Dynamic presentation and facilitation abilities
- Strong instructional design and curriculum development skills
- Ability to manage multiple training projects simultaneously
- Familiarity with adult learning theory and evaluation methods
- Excellent communication, organization, and problem-solving skills
- Adaptability: Tailors instruction to varied learning needs
- Leadership: Motivates and guides learners effectively
- Collaboration: Works well with cross-functional teams
- Technical Aptitude: Confident with digital platforms and virtual training tools
Responsibilities
- Training Design & Development Conduct training needs assessments to identify skill gaps and objectives Create training materials including presentations, manuals, e-learning modules, and job aids Customize learning solutions for specific roles and departments
- Training Delivery Facilitate engaging in-person and virtual training sessions Utilize adult learning principles to adapt instruction for diverse audiences Deliver coaching, role-play activities, and hands-on demonstrations
- Collaboration & Stakeholder Support Partner with executives and department leaders to align training with organizational goals Support new-hire onboarding for resort operations Advise leaders on workforce development strategies Co-create programs that support employee career growth and succession planning
- Content Quality & Maintenance Update and refine training content to maintain accuracy and relevance Stay current with industry and learning & development best practices
- Documentation & Reporting Maintain training records, attendance, and learner feedback Analyze training effectiveness and recommend improvements
- Coaching & Continued Support Provide 1:1 support to team members via call queue and help desk Foster an inclusive, supportive, growth-oriented learning environment
Benefits
- Impact a fast-growing organization
- Help shape training standards across 200+ resorts
- Be part of a culture focused on excellence and continuous improvement
- Grow your own career in a dynamic environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
