Corporate Administrator

Zoot Enterprises-posted 18 days ago

Full-time • Mid Level

Onsite • Bozeman, MT

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The Corporate Administrator is responsible for installing, configuring, maintaining, and troubleshooting Windows-based servers, including managing user accounts, permissions, system performance, backups, security updates, and ensuring overall stability and availability of the server infrastructure within an organization. The IT Corporate Administrator position is fast paced and ever changing and requires regular management of changing priorities. The IT Organization within Zoot is responsible for designing, constructing, and maintaining the foundational information technology systems employed by the company to do business. This includes all aspects of the live hosting environment for our proprietary software as well as the desktop environments in use for each employee. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. A leader in the fintech industry, Zoot provides a cloud based secure processing environment that delivers millisecond real-time decisions, accessing hundreds of cutting-edge data sources to help reduce risk and increase conversions.

Install and configure Windows Server operating systems on physical or virtual servers, setting up server roles and features, and managing network configurations. Maintain and administer deployment standards for OS builds, updates, and patch management. Maintain detailed documentation of server configurations, network topology, user accounts, and troubleshooting procedures.
Create, modify, and manage user accounts, assign permissions, and enforce password policies to control access to server resources.
Administer Zoot's corporate network environment, including, but not limited to, workstation applications, user management applications (e.g., Active Directory), business applications (e.g., Accounting), and communication applications (e.g., Email).
Assist with evaluating and recommending IT solutions, products, and services. Work with other personnel/departments to analyze requirements and alternatives and make acquisition recommendations.
Implement security policies, manage user access controls, monitor suspicious activity, and configure firewalls to protect against cyber threats.
Implement and maintain data backup strategies to ensure data protection, including regular backups and testing of restored procedures.
Install new software releases and system upgrades, evaluate and install patches, and resolve software related problems.
Apply regular operating system and software updates, including security patches, to maintain system security and stability.
Diagnose and resolve hardware and software issues related to Windows servers, including network connectivity problems, application errors, and system crashes. Perform routine maintenance and backups as necessary on servers.
Continuously monitor server performance metrics like CPU usage, memory utilization, disk space, and network bandwidth to identify potential issues and optimize system performance.
Tune server settings and configurations to optimize performance and resource utilization.
Work with other teams like network administrators, application developers, and helpdesk to ensure smooth system operations and address user concerns.
Respond to requests to assist in critical problem resolution, including after-hours support needs.
Utilize ticketing system to track defects and requested enhancements.
Participate in disaster recovery planning, testing, and ensuring system resilience in case of hardware failure or other disruptions.
Use Change Management and Release Management processes to make changes to the corporate and production environments.
Plan, coordinate, and implement hardware and software replacements or upgrades, using automation where applicable.
Participate in scheduled monthly maintenance windows.
Track time on a basis that is required by accounting.
Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement.
Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal customers.
Other duties as assigned - it is understood that this list of major duties and responsibilities is not all-inclusive and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.

High School Diploma
At least 3 years of professional experience in a technology field. Or an equal combination of education and experience

Bachelor Degree in Computer Science or related field preferred

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