Corporate Accounts Manager, Telecommunications

Veritiv • Charlotte, NC

108d

About The Position

Our Corporate Account Manager will be a leader in our sales organization responsible for prospecting and delivering the acquisition of new Corporate Account customers. This role manages the overall Customer Relationship Management including growing and managing sales and profit of new and existing Corporate Accounts. Corporate Account Managers work and lead cross-functionally to exceed customer expectations while delivering profitable growth.

Requirements

• 10+ years of related experience in Packaging and/or Facility Solutions industry
• Proven prospecting/value creation/selling experience
• Negotiation skills
• Indirect leadership and strategic account planning
• Strong business acumen & analysis
• Growth mindset
• Ability to travel up to 25% (+/-)

Nice To Haves

• Experience with Salesforce.com or other CRM is preferred
• Strong customer service skills (friendly, courteous and helpful)
• Strong planning and organization skills are required

Responsibilities

• Build a business development pipeline by engaging with key prospects and current customers to ensure revenue growth
• Maximize sales expansion potential at current accounts and prospects
• Management of account(s) or account portfolios with annual revenues of $20M to $30M
• Formalize strategic account planning and Key Performance Indicator (KPI) setting
• Indirectly lead Field Sales Professionals, to achieve desired sales at each customer location against a strategic growth plan
• Collaborate with the field sales organization to ensure KPIs outlined in the contract are met at each Corporate Account location
• Lead direct customer communication, including but not limited to, business reviews, financial analysis, and reporting
• Own the customer relationship at the corporate level and understand all requirements (including but not limited to technical and delivery)
• Negotiate with customers and vendors to establish and maintain favorable contract terms and conditions
• Oversee overall implementation activities of new customer agreements
• Conduct Corporate Account location visits as needed to understand customer pain points and help formulate a value-based selling approach to present to the customer's corporate leadership
• Evaluate, analyze and implement profitable engagements or profit improvement plans
• Perform other related duties as needed

Benefits

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions
• Healthcare benefits and 401k, paid time off, tuition reimbursement, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees