Corporate Account Manager

Waste Connections

4d•Onsite

About The Position

We are R360 Canada, an integrated services company that offers a variety of services to clients in the energy, environmental and industrial sectors. We are equipped to process, recover, recycle and dispose of waste and other materials safely and cost-effectively for our customers. The R360 team is aligned through the vision of reinventing the standard in waste solutions by serving our customers and employees, while staying true to our values. We’re proud to be a different kind of company with a different kind of culture one where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. The Corporate Accounts Manager is responsible for identifying opportunities, providing customers with world-class service, and managing the sales process by working closely within the division’s sales and operations teams. As a Corporate Accounts Manager with us, the minimum responsibilities are: Develop and maintain key customer relationships, respond to customer inquiries and concerns as they arise Act as liaison between operations and the customer, identify integrated sales opportunities and supporting the appropriate field sales representatives acting as the Customer’s Calgary Corporate point of contact Implement a strategic sales strategy for key accounts that you manage corporately Identify opportunities and measure KPI’s corresponding with the key customers you are assigned to manage, utilize CRM (Customer Relationship Management) System throughout sales cycle Assist with the development of proposals, executing customer MSAs and customer maintenance in relation to invoicing Provide weekly reporting for sales meetings Communicate with Senior Management through written reports and verbal discussions on business development activities and opportunities Research market analysis for existing service lines as required Be an ambassador for R360 Canada at industry events and functions Occasional hosting of weekend and after-hours customer events Build and maintain a strong presence within appropriate industry networks Minimal but occasional travel to where our customers operate in the field across Western Canada This is a Calgary office-based role where the emphasis is on building strong customer relationships

Requirements

A team-oriented working style
Energy services sales and marketing experience within drilling and completions, production, environmental, operations, and supply chain management in downtown Calgary are essential
A passion for helping customers and delivering an excellent customer experience that demonstrates a responsiveness attitude
Above average public speaking, selling, communication, and customer relation skills
Exceptional organizational skills, ability to meet timelines, and attention to detail
Computer literacy in all the usual software applications
Strong proposal writing and presentation skills are required
Must be able to pass all pre-employment requirements

Nice To Haves

Experience in an entrepreneurial or growth-oriented organization would be an asset
Knowledge of Remediation, Reclamation and Drilling Waste regulations would be an asset
Post-secondary education would be an asset

Responsibilities

Develop and maintain key customer relationships, respond to customer inquiries and concerns as they arise
Act as liaison between operations and the customer, identify integrated sales opportunities and supporting the appropriate field sales representatives acting as the Customer’s Calgary Corporate point of contact
Implement a strategic sales strategy for key accounts that you manage corporately
Identify opportunities and measure KPI’s corresponding with the key customers you are assigned to manage, utilize CRM (Customer Relationship Management) System throughout sales cycle
Assist with the development of proposals, executing customer MSAs and customer maintenance in relation to invoicing
Provide weekly reporting for sales meetings
Communicate with Senior Management through written reports and verbal discussions on business development activities and opportunities
Research market analysis for existing service lines as required
Be an ambassador for R360 Canada at industry events and functions
Occasional hosting of weekend and after-hours customer events
Build and maintain a strong presence within appropriate industry networks
Minimal but occasional travel to where our customers operate in the field across Western Canada

Benefits

Supportive Teammates that have your back and want you to succeed
Competitive Compensation and a fun yet dedicated working environment where your skills can shine
Retirement Plan with company match; let us help you save for your future
Benefits; Medical, Dental, Vision
Perks, perks, perks!
Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
Insurance: Life, Short Term/Long Term Disability

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