Corporate Account Coordinator

Arcwood Environmental • Benton, AR

1d

About The Position

As a Corporate Account Coordinator I you will be responsible for providing account management and customer support, acting as the single point of contact for assigned customer accounts. This role will work as part of a team with the Sales department to maintain established accounts, grow existing accounts, and support new business to achieve Company revenue and waste volume goals.

Requirements

• Bachelor's degree (required); degree within environmental science or science (preferred)
• 3+ years of successful customer experience account management (required)
• Strong written and verbal communication skills to effectively communicate with internal and external stakeholders
• Strong computer skills including Microsoft Office Suite applications
• Excellent organizational and problem-solving abilities
• Strong knowledge of RCRA, DOT, and state regulations
• Ability to travel on occasion as needed to support customers
• Regular and predictable attendance to perform the functions and requirements of this role

Nice To Haves

• Previous experience within the hazardous waste or environmental field (preferred)

Responsibilities

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Serves as a single point of contact (SPOC) and technical resource for Corporate accounts
• Assists in determining regulatory requirements for customer waste any byproducts
• Maintains responsibility for all aspects of customer experience for Corporate accounts including waste profiling, order/entry scheduling, quote and invoice review and the promotion of all business lines
• Participates in the development of proposals and business plans to create new business or further expand relationships with the assigned Corporate account
• Ensures that all contract terms and pricing are being adhered to at all locations
• Manages all communications with multiple customer locations/facilities for assigned Corporate account(s)
• Develops and implements solutions for various customer needs/issues
• Communicates/coordinates with multiple service vendors for services for assigned account(s)
• May travel to customer sites and Company-sponsored training events for customer base
• Coordinates and manages data collection systems and reports for customers
• Provides service to customers until 5:00pm Mountain and Pacific Time as needed
• Takes on additional duties as assigned to support the team and organization

Benefits

• Arcwood offers competitive pay and bonus incentives.
• Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level