Fall 2026: CORE Quality Engineering Co-op (July to December)

SharkNinjaNeedham, MA
2h$17 - $44Onsite

About The Position

As a key member of the CORE (Consumer, Operational, Regulatory, and Engineering) team, you’ll play an essential role in upholding SharkNinja’s quality standards across our extensive product lines. You’ll gain hands-on experience in evaluating product performance, identifying areas of improvement, and ensuring an exceptional consumer experience. From analyzing consumer feedback to supporting audits and driving corrective actions, you’ll help ensure every product that reaches our consumers is built to perform and built to last. This is a unique opportunity to dive into the heart of product quality in a dynamic, innovation-driven environment.

Requirements

  • Current student in their third year or beyond of a bachelor's program, or currently enrolled in a master’s or doctoral program
  • Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 4 days per week onsite in Needham, MA
  • Analytical mindset with the ability to identify trends and draw insights from large sets of consumer and product data
  • Detail-oriented and organized, with a strong focus on documentation and process accuracy
  • Curious, creative and flexible with demonstrated ability to work in a fast-paced environment
  • Collaborates well with cross-functional teams and communicates clearly
  • Curious and motivated to understand how things work and how to make them better
  • Proactive problem-solver with a passion for improving product performance and customer satisfaction
  • Thrives in a hands-on environment; eager to engage with real products and root cause investigations
  • Proficient in Microsoft Office Suite (especially Excel)
  • Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs/timing
  • Progress over Perfection - Make quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning
  • Details Make the Difference - Can coordinate timelines & deliverables to ensure accuracy and consistency across all consumer-facing materials
  • Winning is a Team Sport - Ability to develop strong cross-functional relationships
  • Communicate for Impact - Strong communication skills - ability to deliver effective presentations to all levels of management

Nice To Haves

  • Familiarity with quality testing methods and tools is a plus

Responsibilities

  • Evaluate real consumer field returns to assess product performance, durability, and compliance in hands-on, lab-based investigations
  • Collect and analyze data from star reviews, call center feedback, and other consumer touchpoints to identify product trends and potential quality issues
  • Support root cause analysis efforts and contribute to problem-solving sessions that drive long-term product improvements
  • Collaborate with Engineering, Manufacturing, and Operations teams to enhance product quality across design and production phases
  • Document findings and create clear, actionable reports using tools like SharePoint, JIRA, and Excel to support cross-functional decision-making
  • Contribute to continuous improvement initiatives focused on refining testing methods, validation processes, and quality control strategies
  • Engage in quality-focused brainstorming sessions and share insights that influence future product enhancements
  • Gain exposure to SharkNinja’s end-to-end product development lifecycle—from concept and testing to launch and post-market feedback
  • Participate in internal audits and support compliance efforts with regulatory and performance standards
  • Work on real product lines and gain insight into how data, testing, and customer experience shape quality at scale

Benefits

  • medical insurance
  • health savings account (HSA) with company contribution
  • sick time
  • company holidays
  • employee product discount
  • product testing opportunities
  • referral bonuses
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