Core Human Capital Management (HCM) Delivery Lead Consultant

Mercer•Dallas, TX

1d•Remote

About The Position

We are seeking a talented individual to join our Digital Transformation team at Mercer, a Marsh business. This role will be based anywhere in the United States or Canada. As a part of Mercer, the world’s leading HR consulting firm, our Digital Transformation practice is the digital consulting arm of Mercer and a certified Workday implementation and innovation partner. Our Digital Transformation practice is a full-service Workday partner dedicated to transforming our clients’ businesses by leveraging our capabilities and deep expertise across numerous domains, such as HCM, Payroll, Finance, data conversion, strategic transformation, and change management. We also develop strategic direction and opportunities through thought leadership and alignment with Mercer’s broader Career and HR Transformation offerings as well as other Marsh businesses, such as Oliver Wyman and Mercer Marsh Benefits. This role bridges delivery, enablement, and strategy. We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Requirements

Active Workday Certification in Workday HCM.
5+ years of experience as a certified Workday consultant
3+ years as a lead consultant delivering Core HCM at the level of a subject matter expert
Strong subject matter expertise of Workday architecture, security, and best practices
Proven ability to successfully navigate client-facing situations and coordinate support resources
Excellent written and verbal communication skills

Nice To Haves

Additional Workday certifications (People Experience, Peakon, Reporting, Advanced Compensation, etc.)
Proven ability to mentor, coach, and enable support consultants
Bilingual proficiency in Spanish or other languages

Responsibilities

Architect and lead delivery of the Core HCM workstream, ensuring adherence to Workday best practices while maintaining robust security for a variety of engagement types, including initial implementation, phase X, and others
Collaborate with clients and internal teams to analyze requirements and design scalable solutions that directly address client needs, acting as a subject matter expert (SME) for complex or sensitive client issues
Maintain accurate project forecasts for assigned workstream, monitor delivery progress, and communicate timelines, risks, and expectations to stakeholders in a timely fashion
Collaborate cross-functionally with other domain leads to ensure seamless delivery
Develop and deliver thought leadership content and intellectual property, such as knowledge sharing sessions, enablement guides, and best practice materials
Contribute as a subject matter expert for sales and delivery, supporting solution architecture, demonstrations, client presentations, and scoping estimates