Copywriter, Brand & Marketing

Docusign • San Francisco, CA

5d • Hybrid

About The Position

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We’re looking for a Copywriter who can move fluidly between a brand campaign tagline and a video intro customers don’t skip. You’ll join our Brand & Marketing team, partnering closely with writers, designers, creative directors, and cross-functional partners to craft copy that’s clear, compelling, and unmistakably Docusign. This role is for someone who puts the customer at the center of everything. You write with empathy and understand that great copy isn’t just creative, it drives results. You’re also excited about the role AI plays in creative work, leveraging it as a natural extension of your craft.

This position is an individual contributor role reporting to the Senior Copywriter, Brand & Creative.

Requirements

• BA/BS degree in Writing, English, Journalism, or equivalent work experience
• 2+ years in a copywriting role, either agency or in-house creative
• Understanding of creative workflows and experience producing various types of copy
• The ability to look beyond what’s working now and push for continual creativity and innovation
• Strong organizational skills and attention to detail
• Clear and effective communication
• A customer-first mindset with strong empathy for the end user
• A growth mindset and genuine curiosity about how language drives business results

Nice To Haves

• Experience producing various types of media: brand, content, web, video, etc
• Familiarity with AI writing tools

Responsibilities

• Collaborate with writers, designers, creative directors, and cross-functional partners to deliver integrated campaigns with copy and design that work seamlessly together
• Write compelling copy across campaigns, taglines, social media, emails, ads, CTAs, and more
• Apply a customer-first approach to everything you do—centering the audience’s needs, language, and context
• Partner with other internal writers (web, technical, product, UI) to align messaging across touchpoints
• Help evolve and steward the Docusign brand voice, showing up as a thoughtful partner for copy and tone across the organization
• Support continuous improvement of creative workflows and processes

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level