Coordinator, TRIO Student Support Services (SSS)

Spalding University•Louisville, KY

44d•Onsite

About The Position

The Coordinator of TRIO Student Support Services (SSS) plays a vital role in supporting the success of 140 eligible students who are first-generation, low-income, or have disabilities. Reporting to the Director of TRIO SSS, the Coordinator assists in the implementation of program services, student engagement strategies, and compliance efforts. This position is responsible for maintaining a caseload of student participants, coordinating academic and personal support services, and contributing to the overall effectiveness and continuous improvement of the program. The Coordinator helps ensure that program goals related to student persistence, academic achievement, and graduation are met.

Requirements

Bachelor's degree required; Master's degree preferred in Student Affairs, Education, Counseling, Social Work, or a related field.
Minimum of two years of experience working with disadvantaged student populations, preferably in TRIO or similar programs.
Experience in academic advising, student support services, or program coordination in a higher education setting.
Familiarity with federal TRIO regulations and grant-funded program operations is preferred.
Knowledge of barriers to higher education faced by low-incoming, first generation and/or students with disabilities.
Strong interpersonal and communication skills, with the ability to build rapport with students from diverse backgrounds.
Knowledge of barriers to post-secondary education faced by first-generation, low-income students, and students with disabilities.
Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Proficiency in Microsoft Office and student data management systems.
Commitment to student success and equity in higher education.
Ability to work collaboratively within a team and across departments.

Responsibilities

Support the recruitment, selection, orientation, and retention of SSS participants in alignment with federal guidelines.
Maintain a caseload of student participants and provide individualized academic, career, and personal advising using a strengths-based approach.
Coordinate and facilitate workshops, events, and activities that promote academic success, financial literacy, career readiness, and personal development, both via TRIO programming and in collaboration with existing Spalding University offices.
Provide academic advising to a case load of first year students.
Assist in the collection and documentation of student data for federal reporting and internal assessment purposes.
Collaborate with campus departments and external partners to connect students with additional resources and services and participate in new student orientations, summer bridge programming, and other student engagement activities.
Monitor student progress and intervene as needed to support academic standing and persistence, including faculty-initiated progress reports and alerts.
Contribute to the development and implementation of program assessments and evaluations.
Support the Director in preparing reports, managing budgets, and ensuring compliance with federal TRIO regulations.
Participate in professional development and TRIO-related trainings and conferences.
Foster an inclusive, supportive environment for students from diverse backgrounds.
Teach a section of SU-100: Successful Student Strategies as requested.
Other duties as assigned.