Coordinator, Training Center

Signature Health•Kirtland, OH

About The Position

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Director, Education and Training, the Coordinator, Training Center will create a welcoming and professional environment for learners, staff, and guests. This role supports the smooth operation of the Training Center by managing front desk activities, coordinating training and meeting logistics, and providing administrative assistance to ensure an exceptional experience for all.

Requirements

High School Diploma or equivalent required; Associate’s degree preferred.
Minimum of 1 year of experience in a receptionist, front desk, or administrative support role.
Strong written and verbal communications skills with attention to detail.
Demonstrated professionalism, integrity, enthusiasm, and a consistently positive attitude.
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Possible exposure to blood borne pathogens while performing job duties.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy.
This policy requires employees to obtain an annual flu vaccination.
A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee.
Exemption requests are not guaranteed to be approved.
Signature Health is a drug-free workplace.
After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Welcome and assist all visitors at the front entrance, ensuring a positive and professional first impression.
Oversee administrative and logistical support for meetings, trainings, and Training Center events, including room reservations, setup, configuration, and cleanup.
Manage building electronic signage and provide clear communication of schedules and room assignments via Screenly and other applications as needed.
Conduct safety walkthroughs for staff and share essential safety protocols.
Receive and distribute mail and deliveries promptly and accurately.
Maintain organized, well-stocked common areas; monitor and replenish supply and breakroom inventory as needed.
Support administrative and marketing teams with tracking community events and sponsorships, internal outreach related to staffing needs and coordinating details around event participation.
Provide ongoing inventory management of Marketing materials and support preparation and distribution of materials for events.
Assist with the preparation of training or meeting materials and ensure rooms are equipped with necessary supplies.
Serve as a resource for learners, staff, and community members, delivering exceptional customer service and support.
Perform additional duties as assigned to ensure the success and smooth operation of the Training Center.