Coordinator Sales and Marketing

WaTiki Resort•Box Elder, SD

3d•$20•Onsite

About The Position

It is the primary responsibility of the Group Rooms Coordinator to oversee the management of inventory, rates and reporting within the property. Plan and host site visits for potential Guests if a contract has not been signed. This includes showing all meeting spaces, sleeping rooms, and introducing them to key associates on the property. Review and process all reservation and group modifications, additions, cancellations, and/or revisions per the request and applicable department and hotel policy, procedure, and guidelines. Process group rooming listings in their various formats, at department standard Closely monitors, and manages group blocks, pick-ups, and blind cuts, as necessary. Provides updates of all groups and any historical patterns and circumstances which may negatively impact room inventory/revenue during block review meetings with Operations, Revenue and Sales leadership. Review, compare, and improve group notations, reservations, master accounts, and/or other group related items per group resumes Convey a favorable image of the hotel with a positive, professional appearance and demeanor. Review applied billing profiles, reservation rates, stay dates, and other billing information. Prepare final invoice: The Group Rooms Coordinator is responsible for generating the final invoice including, additional products or services, taxes, and fees. Follow up with all Guest’s to ensure needs were met and to our standards, as well as ensure they will be back to the property.

Requirements

Self-starting personality.
Have high motivation and energy.
Must be aggressive and enjoy competition.
Excellent time management skills.
Clear, concise verbal and written communication skills.

Responsibilities

Oversee the management of inventory, rates and reporting within the property.
Plan and host site visits for potential Guests if a contract has not been signed. This includes showing all meeting spaces, sleeping rooms, and introducing them to key associates on the property.
Review and process all reservation and group modifications, additions, cancellations, and/or revisions per the request and applicable department and hotel policy, procedure, and guidelines.
Process group rooming listings in their various formats, at department standard
Closely monitors, and manages group blocks, pick-ups, and blind cuts, as necessary.
Provides updates of all groups and any historical patterns and circumstances which may negatively impact room inventory/revenue during block review meetings with Operations, Revenue and Sales leadership.
Review, compare, and improve group notations, reservations, master accounts, and/or other group related items per group resumes
Convey a favorable image of the hotel with a positive, professional appearance and demeanor.
Review applied billing profiles, reservation rates, stay dates, and other billing information.
Prepare final invoice: The Group Rooms Coordinator is responsible for generating the final invoice including, additional products or services, taxes, and fees.
Follow up with all Guest’s to ensure needs were met and to our standards, as well as ensure they will be back to the property.