Coordinator, Revenue Cycle

CVS Health

1d • $17 - $28

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This is an Intake position and is a client-facing role, meaning you will support a specific, external client. Intake plays an integral role in delivering cost effective solutions for our patients by working with new patient referrals from an external client; verifying patient health insurance benefits, obtaining initial and subsequent authorization for services if required, loading patient benefit information into client system, calculate pricing and run test claims, and timely communication of benefit information to external client. Important to this position are strong organizational , time management , and critical thinking skills, with the ability to work independently. Ability to meet deadlines, manage future dates for follow up action (e.g. reauthorizations); ability to manage and track forms and other documentation needed by payer and/or requiring physician signature. To be successful in this role you will utilize home infusion software, payer portals and other systems and your critical thinking skills to ensure a high quality of work. Strong verbal, interpersonal, and written communication skills, to effectively communicate with payer staff and external client personnel via telephone and email. Professional and clear documentation of work product entered in client system.

Requirements

• 1+ years of work experience in revenue cycle operations (eg:intake, billing, collections, credits, cash etc)
• 1+ years of experience in a professional environment
• 1+ years of experience using the Microsoft Office Suite, specifically Word, Outlook, and Excel
• Verifiable High School Diploma or GED is required.

Nice To Haves

• Home infusion or durable medical equipment (DME) experience
• Strong attention to detail with a sense of urgency; customer service skills
• Ability to work in a team environment

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees