Coordinator, Programs & Services

USTA National Headquarters • Los Angeles, CA

1d • Hybrid

About The Position

The coordinator assists in the successful goals and strategies of the USTA Foundation Program & Services team.
Supports the Young Person Pathway and other verticals as assigned contracts, invoices, and Program & Services Committee administration under direction of department leadership, including documentation, tracking, process adherence, and follow-up communications.
Source and order supplies and other relevant materials in support of program activities, events and office needs.
Mains Salesforce data entry and record management, basic reporting pulls, and tracking related to program activations, chapter engagement, and partner interactions.
Supports outreach, communications, and administrative processes related to the Young Person Pathway (college scholarships, player grants, internship program, and other programs as assigned), including deadline tracking, recipient communications, application support and participant experience in coordination with program leads.
Assists in the coordination and execution of USTA Foundation Program & Services activities, activations and events, including logistics, vendor coordination, registration tracking, run-of-show preparation, and on-site support.
Maintains project trackers, timelines, and workflow coordination across assigned initiatives.
Supports internal and external communications execution, including chapter-facing outreach, webinar coordination, partner correspondence and post-event follow-up.
Ensures adherence to organizational processes, documentation standards, and compliance requirements across assigned responsibilities.

Requirements

• 1-3 years of professional experience supporting programs, operations, events, or administrative functions, preferably within a nonprofit, youth-serving, or mission-driven organization, including experience supporting event logistics, registration, vendor coordination, and on-site execution.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities, track deadlines, and maintain accuracy in a fast-paced environment.
• Demonstrated attention to detail and commitment to data accuracy, documentation, and follow-through.
• Clear and professional written and verbal communication skills, with the ability to support internal and external communications across diverse audiences and stakeholders, including chapters, partners, vendors, and young people.
• Experience working with CRM systems and digital tools required; familiarity with Salesforce, Novatus, Concur or similar platforms preferred.
• Proficiency with Google Workspace and Microsoft Office applications.
• Ability to work independently, exercise sound judgment, and adapt in a dynamic environment with evolving priorities.
• Collaborative, service-oriented approach with the ability to work effectively with colleagues, chapters, partners, and young people.
• Alignment with the mission of the USTA Foundation and an interest in youth development, education, or sports-based programming.

Nice To Haves

• Appreciation for sports and interest in tennis as a participant or spectator preferred but not required.

Responsibilities

• Assists in the successful goals and strategies of the USTA Foundation Program & Services team.
• Supports the Young Person Pathway and other verticals as assigned contracts, invoices, and Program & Services Committee administration under direction of department leadership, including documentation, tracking, process adherence, and follow-up communications.
• Source and order supplies and other relevant materials in support of program activities, events and office needs.
• Maintains Salesforce data entry and record management, basic reporting pulls, and tracking related to program activations, chapter engagement, and partner interactions.
• Supports outreach, communications, and administrative processes related to the Young Person Pathway (college scholarships, player grants, internship program, and other programs as assigned), including deadline tracking, recipient communications, application support and participant experience in coordination with program leads.
• Assists in the coordination and execution of USTA Foundation Program & Services activities, activations and events, including logistics, vendor coordination, registration tracking, run-of-show preparation, and on-site support.
• Maintains project trackers, timelines, and workflow coordination across assigned initiatives.
• Supports internal and external communications execution, including chapter-facing outreach, webinar coordination, partner correspondence and post-event follow-up.
• Ensures adherence to organizational processes, documentation standards, and compliance requirements across assigned responsibilities.

Benefits

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement.
• Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed