Coordinator-Payer Portal - MG CBO Registration

Baptist•Memphis, TN

35d

About The Position

Serves as a centralized point of contact to provide administrative assistance and support for our web payer portals by coordinating access for our end-users. This position is also responsible for managing provider schedule templates of both new and established providers for the Memphis Metro and Jackson, MS service areas.

Requirements

Minimum high school diploma.
Three (3) or more years of medical and financial experience.
Knowledge of policy and business operations for a medical institution as well as 2 years of Practice Management Systems with on the job experience.
Trained in Microsoft Office Software applications.
Knowledge of policy and business operations for a medical institution as well as 2 years of Practice Management Systems with on the job experience.
Skilled in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency.
Skills to write legibly and record information accurately as necessary to perform job duties.
Strong computer database knowledge; interpersonal, written and oral communication skills.
Written documentation is thorough and understandable.

Nice To Haves

Associate degree or equivalent in healthcare business related field or equivalent combination of education and experience
Knowledge of medical terminology desired
Proficiency in EPIC practice management

Responsibilities

Provides daily assistance and support to clinic staff and providers with provider scheduling builds and/or changes via in person, email and/or by telephone.
Serves as centralized point of contact to provide administrative access to payer web portals with the clinic and hospital systems.
Provides prompt and courteous customer service to all physicians, clinic staff and administration.
Completes assigned tasks.