About The Position

What Patient Scheduler contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Schedulers are responsible for booking and managing appointments for patients at a clinic, ensuring they see the right doctor at the appropriate time by coordinating schedules and minimizing wait times.

Requirements

  • 1-3 years of experience, preferred
  • High School Diploma, GED or equivalent work experience, preferred
  • Medical Office experience required
  • Patient scheduling and Medical Records experience highly desired
  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems

Responsibilities

  • Schedule, cancel, and reschedule appointments for patients
  • Coordinate with doctors, nurses, and other healthcare professionals to set up appointments
  • Manage and prioritize appointment requests based on urgency and availability
  • Communicate with patients regarding their appointment details, changes, and cancellations
  • Maintain a high level of confidentiality regarding patient information
  • Monitor and manage patient wait lists
  • Compiles, verifies, and files medical records.
  • Reviews medical records for completeness, assembles records into standard order, and files records in designated areas or electronic medical records system.
  • Files processed labs, pathology reports and loose correspondence into patient records once physician has reviewed and signed appropriately.
  • Perform any other functions as required by management.

Benefits

  • Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
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