Coordinator of Outreach & Donor Relations

Fort Lewis College•Durango, CO

2d•$54,000 - $57,500

About The Position

The Coordinator of Outreach & Donor Relations supports stewardship, recognition, and annual giving programs, fostering a culture of appreciation and engagement with donors, alumni, and the Fort Lewis College community. Reporting to the Director of Outreach & Donor Relations and working closely with the Director of Alumni Engagement, this person supports development and implementation of impactful donor and alumni communications, consistent gift documentation, and assists in annual giving and donor stewardship efforts highlighting the Foundation's and Advancement team’s priorities. They manage processes that promote transparency, honor donor intent, and align with FLC’s mission and strategic plan.

Requirements

Bachelor’s degree from an accredited college or university or equivalent experience
Two years of experience in operations, professional writing, communication/public relations, fundraising, events management, marketing/sales, or a related field
Excellent organizational and project management skills, with the ability to coordinate multiple projects, and initiatives simultaneously
Intermediate skills with computers and CRMs or customer-focused databases
Strong written and verbal communication skills
Demonstrated outstanding customer service

Nice To Haves

Proficient understanding of fundraising strategies
Familiarity with the higher education landscape
Experience with email marketing platforms and other digital tools
Competence in social media marketing, including campaign management and content creation
Proficiency in creating and implementing standard operating procedures/protocols
Background in higher education, nonprofit, or advancement settings

Responsibilities

Communications and Donor Relations Support a comprehensive communications strategy that engages the FLC community, highlighting the impact of giving and FLC initiatives
Maintain a strong understanding of the FLC Foundation's strategic audiences, including alumni, donors, students, faculty, staff, and community members, as well as industry best practices for engaging these groups
Create content for multiple platforms, including newsletters, social media, emails, and print publications, to engage alumni, celebrate their achievements, and showcase donor impact
Manage the FLC Alumni Engagement social media presence, including content creation, scheduling, and audience engagement, in alignment with alumni and donor engagement goals
Create and support donor and alumni recognition and stewardship activities, ensuring alignment with the college’s goals and values
Evaluate the effectiveness of communication initiatives, monitor engagement metrics, and support with adjusting strategies to improve outcomes
Assist in the implementation of automated communication workflows
Manage annual giving initiatives promoting donor and alumni participation and engagement
Engage alumni as a strategic priority in annual giving by creating opportunities that encourage new and ongoing support
Maintain a working knowledge of the donor pipeline and lifecycle, and provide support for strategies that encourage donor acquisition and retention
Partner with campus stakeholders to promote annual giving programs and fundraising tools, and encourage student participation in these efforts
Support large recurring annual giving campaigns
Track and analyze solicitations and campaign performance, adjusting strategies to meet goals
Support development and maintenance of FLC Foundation and Gift Documentation Processes
Manage scholarship gift agreement procedures, documentation, and updates in coordination with the Office of Financial Aid
Audit funds and gift agreements to ensure compliance with current laws and Advancement and FLC Foundation policies
Engage campus partners with scholarship and fund management training and promotion, and in scholarship awarding process
Support database integrity and optimize use of CRMs and digital tools
Identify opportunities for development officers to engage donors to renew and increase scholarship gifts
Supervise and train student workers, coordinating projects and ongoing responsibilities
Monitor progress and timely completion of all assigned projects
Other duties as assigned