Coordinator of Learning Operations

Detroit Symphony Orchestra•Detroit, MI

2d•$40,000 - $42,000•Hybrid

About The Position

The Coordinator of Learning Operations is a pivotal member of the Learning & Engagement team at the DSO. Reporting to the Manager of Student Development, the Coordinator of Learning Operations works directly with students, families, teaching faculty, administrative staff, orchestra musicians, stagehands, and community partners to implement music education and enrichment programs of the highest quality. These programs include the training ensembles of the Wu Family Academy, and community-based partnerships.

Requirements

Strong organization, communication, and problem-solving skills
Ability to work in a fast-paced, deadline-driven environment
Strong interpersonal skills to work with a wide variety of stakeholders, including musicians, staff, stagehands, students, families, community members, and leaders in the field
Collaborative and thrives in a strong team environment
Ability to operate in a PC network environment and proficiency with all Microsoft Office programs and Google online apps
Ability to act independently, take initiative, and meet changing priorities
Successful experience working in, and contributing to, a collaborative, team environment
Demonstrated proficiency in a PC network environment and experience with Microsoft Office and Windows software.

Nice To Haves

Familiar with Detroit and have a deep commitment to impact in the city
Experience with Percussion Tech a plus
Spanish language fluency a plus
1-2 years’ experience in music education

Responsibilities

Work with the Manager of Student Development and the Learning team to manage the artistic and event operations of the Training Ensembles of the Wu Family Academy
Communicate and confirm schedules, event details, and logistical needs to all relevant parties, including, but not limited to, staff, faculty, stagehands, instructors, and community partners
Ensure a smooth-running and high-impact musical experience for students by developing appropriate relationships with students, parents, and faculty, consistently providing outstanding customer service to all constituents
Lead logistical planning for all training ensemble rehearsals, concerts, special events, touring, recordings, and auditions
Arrange and manage weekly transportation for Civic Youth Ensembles students
Manage databases, all learning platforms, and calendars
Record and manage financial information including general ledger, accounts payable, receivables and tuition
Serve as Manager on Duty for rehearsals and concerts
Track and communicate with students and families about attendance
Ensure all new registrants have required materials for participation in the program
Manage inventory of instruments, rentals, and repairs for CYE instruments
Manage inventory of snacks for weekly rehearsals
Perform other duties as assigned