Coordinator of Korean Initiatives - PT

Westminster Theological Seminary•Glenside, PA

11h•Hybrid

About The Position

The Coordinator of Korean Initiatives provides comprehensive academic administrative support, student services, and program operations support for Korean academic programs. This role includes guiding students through core stages of their academic journey from enrollment to graduation by supporting key academic administrative processes and policies governing enrollment, tuition, course credits, and degree completion, as well as coordinating program operations such as course logistics, faculty payments, and course evaluations. The position operates under the supervision of the Director and Associate Director of Global Ministries - Korean Initiatives and in close collaboration with other staff members of the Global Ministries - Korean Initiatives department.

Requirements

Specific experience and skills needed:
Strong understanding of Westminster’s mission and teaching
Excellent oral, written, and reading skills both in Korean and English
Intimate knowledge of Korean culture and social conventions
Experience in data and information management
Highly organized with a keen eye for detail
Creative and innovative problem-solving abilities
Excellent communication and interpersonal skills, including the ability to handle constructive feedback and the ability to effectively articulate abstract concepts to various stakeholders and audiences
The ability to work cross-departmentally and the willingness to hunt down answers
Proficient in MS Office (Word, Excel, PowerPoint)
Bachelor’s degree required; master’s degree preferred
Personal traits that would be necessary to perform well in the role:
Highly self-motivated, proactive, and action-oriented self-starter
An understanding of the gospel at work personally and a commitment to its power and hope in the workplace

Nice To Haves

master’s degree preferred

Responsibilities

Coordinating academic administration for Korean academic programs.
Communicate with the admissions team to ensure a timely and seamless transition from prospective student admissions through enrollment.
Manage tuition invoicing, payments, and financial aid coordination.
Assist the supervisor in managing academic grades in the student management platform and reviewing students’ academic standing.
Oversee course grades and review records related to degree completion and academic progress.
Resolve student issues and requests related to registration, academic records, tuition payments, and institutional policies, in consultation with appropriate administrators or faculty under supervisor guidance.
Student support services include communication and advising through email, phone calls, and one-on-one Zoom meetings as needed.
Communicate with the Seminary Registrar regarding transfer credits and degree-related verification processes.
Assist with setting up Canvas course pages, preparing periodic announcements; creating online forms for Korean program events; managing tracking files and academic records; and handle mailings.
Report and request academic-related budgets and honoraria as directed by the supervisor.
Support course scheduling, academic planning, and assessment processes for Korean academic programs.
Assist the supervisor in planning course schedules and creating courses in the student management system.
Support the development and maintenance of the academic calendar and assist with updates to the academic catalog under supervisor oversight.
Conduct course evaluations each academic term and program survey each academic year.
Summarize assessment data and share findings with online instructors and relevant program leadership.
Responsible for preparing program assessment reports.
Assist with the degree conferral process upon meeting degree requirements.
Support graduation events and related administrative needs for Korean programs.
Maintain academic records and internal documentation
Maintain an organized file system across platforms to promote easy team access to academic and program-related documents.
Collaborate with internal teams and support program initiatives
Work closely with members of the Global Ministries - Korean Initiatives (GM-KI) team to support Korean programs and related projects and events.
Perform other duties as assigned by supervisor.