Coordinator of Doctoral Programs

Indiana Tech•Fort Wayne, IN

1d•Onsite

About The Position

Indiana Tech is a thriving, independent, teaching-oriented university that delivers career-oriented programming in a wide variety of disciplines. It enrolls nearly 1,500 students in its traditional undergraduate programs and nearly 5,000 students in its adult and online program, offering degrees at associate, bachelor’s, master's, and doctoral levels. The university is accredited by the Higher Learning Commission and is committed to fostering a welcoming and respectful environment, actively supporting diversity and inclusion. The Doctoral Programs Team is seeking a dedicated and student-focused Coordinator of Doctoral Programs to support online doctoral students within the College of Business. This role provides leadership in supporting online doctoral students throughout their doctoral process, offering administrative and student support oversight to impact retention, quality, and student success. The Coordinator will be a critical contributor through planning, organizing, and coordinating graduate academic support activities to promote academic standards, student engagement, and student mentoring from enrollment to graduation.

Requirements

Completion of a bachelor’s degree in business, counseling, education, or closely related field from a regionally accredited college or university is required
Knowledge of curriculum and online course delivery
Demonstrated ability to work with a team
Ability to interpret student needs and determine when referral to other University resources is needed and appropriate
Ability in demonstrating sensitivity to the needs of a diverse student population
Possess a working knowledge of Canvas or other Learning Management systems.
Computer Skills: Word & Excel: Advanced
Computer Skills: Access & Outlook: Intermediate
Computer Skills: PowerPoint: Advanced
Computer Skills: Database/ERP: Intermediate
Computer Skills: Infomaker: Intermediate
Computer Skills: Canvas/LMS Intermediate
Demonstrated experience in working with students in advising, mentoring, or teaching capacities
Experience in assessment and completion of appropriate documents and reports
Experience in coordinating and prioritizing work and activities of self and others and working effectively in an environment subject to quickly changing priorities
Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration, and other interested parties
Experience in rapidly adapting and effectively utilizing new technology, practices, policies, and methods and using internet-based research tools and Microsoft Office computer applications.
Experience in designing presentation materials and giving oral presentations in group settings.

Nice To Haves

Master’s degree in business, counseling, higher education, or student affairs preferred
Ability to demonstrate graduate-level communication skills, both written and verbally, preferred
Experience working with online graduate students and adult learners preferred
Experience in planning events or campus residency programs preferred
Experience with international students through advising, enrollment, or student services preferred

Responsibilities

Leads doctoral student success efforts that includes academic advising, retention, and/or academic program functions to ensure the needs of students are met for successful completion of the program of study.
Works closely and collaboratively with the to implement policies and practices in support of the program, college, and university goals.
Provides academic advising and interacts with students regularly to ensure academic success and responds to student questions and concerns; works with students to resolve all issues to ensure ongoing satisfaction with the program and successful progress to completion.
Monitors student academic progress and program effectiveness through a variety of reporting tools and coordinates academic success program development and implementation.
Acts as department liaison to current and prospective students on issues related to academic success; in consultation with the Director of Doctoral Programs works closely with the director of admissions to ensure a seamless transition throughout enrollment, onboarding, and acclimation.
Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support.
Utilizes various university data and programmatic direction to facilitate ongoing programs and initiatives to enhance student engagement, productivity, and success.
Collaborates with faculty to plan and implement Ph.D. Immersion and DBA Residency specifically those duties involving student registration, engagement, program coordination, and evaluation.
In working with doctoral students, emphasizes best practices using a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning
Works to develop and streamline processes for continued quality and efficiencies; works closely with the Online operations to coordinate course effectiveness and for continued efficiencies.
Works with PhD candidates for Dissertation defense preparation and the processes surrounding this, including the post-dissertation process to ProQuest to graduation.
Works in support of the Director of Doctoral Programs communicating with faculty, campus stakeholders involved with graduate students, and others involved with the graduate process.
Other duties include supporting annual academic review, final grade monitoring, transfer credit review, student onboarding, orientation, graduation processes, graduate surveys, exit interviews, and alumni correspondence.
Works and collaborates with the College of Business Administration and on administrative tasks needed in support of the Doctoral Programs.
Completes other duties relevant to the position, as assigned by the Director of Doctoral Programs.