Coordinator, Military Student Serv & Enrollment Counselor
About The Position
At the College of Western Idaho, we believe education should meet students where they are - and for our military-connected students, that starts right at Mountain Home Air Force Base. We're looking for a Coordinator, Military Student Services who is passionate about building meaningful connections, breaking down barriers to education, and helping service members and their families navigate their path from first inquiry to graduation. This role is both campus-facing and community-centered, blending outreach, advising, and partnership-building to strengthen educational access and success within our military community. If you're energized by serving those who serve and want to make a lasting impact on student lives, this is your opportunity. Why Join CWI? At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.
Requirements
- Associate's Degree
- At least three years of experience in student services or related experience
- Strong cross-cultural interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations
- Strong technical abilities: database systems, presentation software, Microsoft Office suites, or equivalent
- Strong event planning/coordination skills
- Ability to interpret, follow, and administer academic and administrative policy
- Ability to function independently and work collaboratively with institutional partners
- Ability to travel between various locations throughout the day
Responsibilities
- Serve as the primary point of contact for prospective and current students at Mountain Home Air Force Base.
- Deliver admissions presentations and provide guidance on applications, FAFSA, placement exams, and enrollment processes.
- Build strong relationships with local high schools, military leadership, and community partners in the Mountain Home and Magic Valley region.
- Support awareness of CWI programs, including DANTES testing, CCAF AAS degrees, and Air Force Tuition Assistance benefits.
- Provide academic advising for CWI programs offered on base and assist students with course registration.
- Develop and lead student programming, orientation, and engagement activities tailored to military-connected students.
- Foster a supportive, student-centered environment through intentional relationship-building and community creation.
- Identify student needs and connect them with appropriate academic and community resources.
- Partner with enrollment management, advising, One Stop, dual credit, and other departments to strengthen support for military students.
- Maintain effective working relationships with faculty, staff, and internal stakeholders across the college.
- Lead efforts to increase campus awareness of military culture and student needs.
- Participate in committees, professional meetings, and institutional initiatives.
- Maintain accurate student records, files, and documentation.
- Track, analyze, and report data related to recruitment, enrollment, retention, and persistence of military student populations.
- Stay current on relevant federal, state, and institutional policies, regulations, and procedures.
- Uphold professional standards and codes of ethics (IACRAO, AACRAO, PNACAC) while helping students understand how policies impact them.
Benefits
- For information on health insurance, including coverage details and plan summaries, visit www.OGI.Idaho.gov
- Retirement plans with employer contribution of over 11%
- Health Savings Accounts and Flexible Spending Accounts
- Employer-paid life insurance and short- and long-term disability insurance
- Eleven paid holidays per year (faculty may vary)
- Generous vacation and sick leave
- Paid Parental Leave
- Tuition discount on classes at CWI and other colleges
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Education Level
Associate degree
