Coordinator, Membership

Most Comprehensive Finance Options for Owner Flown Aircraft•Frederick, MD

10d•$23 - $26•Onsite

About The Position

The Coordinator, Membership will provide vital administrative and operational support, assisting with daily tasks that ensure smooth execution of department operations, marketing, communications, and membership engagement efforts. This role is ideal for a highly organized and detail-oriented professional who excels in administrative functions, project coordination, and process management. Although this job description aims to capture the majority of the position duties, other duties may be assigned based on business and departmental needs.

Requirements

Associate’s degree in business administration, marketing, communications, or related field.
Strong administrative and organizational skills with a focus on attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfort with databases and CRM tools.
Excellent written and verbal communication skills.
Ability to multitask, prioritize responsibilities, and meet deadlines.
Professionalism and discretion in handling sensitive information.
Team-oriented with strong interpersonal skills and a proactive mindset.

Nice To Haves

Bachelor’s degree in business administration, marketing, communications, or related field.
1-3 years of experience in administrative support, marketing coordination, or membership services.

Responsibilities

Administrative & Operational Support Provide day-to-day administrative support to the Marketing & Member Experience leadership team.
Assist with document creation, presentations, and reports, ensuring accuracy and professionalism.
Process invoices, track budgets, and maintain financial records related to marketing and membership activities.
Manage team files, databases, and marketing assets, ensuring organization and accessibility.
Serve as a liaison between internal departments to facilitate smooth communication and project execution.
Marketing & Membership Coordination Support marketing campaigns by organizing materials, proofing content, and assisting with distribution.
Assist with direct marketing coordination, list management, and campaign scheduling.
Maintain and update membership data, tracking engagement, renewals, and key metrics.
Coordinate logistics for member outreach initiatives, events, and special projects.
Handle member and partner inquiries related to marketing and membership programs, ensuring timely and professional responses.
Event & Communications Support Assist with event planning and execution, including scheduling, vendor coordination, and logistics.
Support social media and digital marketing efforts by organizing content and tracking engagement metrics.
Draft, format, and proofread marketing materials, emails, and other communications.
Special Projects Support leadership and cross-functional teams on special projects as assigned, contributing to strategic initiatives, process improvements, and new program development.

Benefits

Flight Training (earn your Private Pilot License for free) & Annual Flight Proficiency Program (so you can keep flying and remain proficient)
Medical, Dental, and Vision insurance is available for employees and their dependents the 1st of the month following their start date
Flexible Spending Plans
Health Savings Plan with employer contribution (for eligible participants)
401(k) Retirement Plan with a company match, and annual discretionary supplemental employer contribution
Company paid Short and Long-term Disability Insurance
Company paid Life Insurance and AD&D insurance with the option to buy up
Paid Time Off (PTO): 17 days accrued during first year (accruals increase based on tenure)
Paid Holidays: 12 holidays
Personal days: 3 (prorated based on hire date)
Volunteer day: 1 (prorated based on hire date)
Work From Home Fridays
Paid Parental Leave
AOPA Membership
Employee Assistance Program
Wellness Program (earn medical insurance premium discounts)
Gym Reimbursement Program
Supplemental insurance options (critical illness, accident, hospital indemnity)
Tuition Reimbursement Program
Discount on AOPA swag
Business casual dress code
Free coffee, tea, hot cocoa