Coordinator, Medical Billing

University of Akron • Akron, OH

3d • $18

About The Position

Manage the operational activities related to billing and credentialing of the centers and clinics to include payments, deposits, medical billing, and fee and payment collections. Interact with CMS and insurance companies to obtain verifications of the benefits, pre-authorizations, co-payment, coinsurance information, and other relevant information and provide to current and prospective patients. Analyze and document business processes and problems. Develop solutions to enhance efficiency of the centers and clinics. Assist with center and clinic operations (e.g., patient scheduling). Oversee and pursue the center and clinics becoming a provider for insurance plans and manage applications for practitioner credentialing. Obtain back payments. Collaborate with student assistants/volunteers to operate the clinic reception area, and other duties as assigned. Additional Position Information: Education: Requires 18 months of education or training beyond high school. Certificate of Medical Billing Specialist preferred. Experience: Requires a minimum of 2 years of customer service and medical billing experience. Familiarity with Microsoft Office required. Strong communication and organizational skills required. Knowledge of medical billing practices for the Centers for Medicare and Medicaid Services (CMS) and third-party payers preferred. Knowledge of Workday and QuickBooks software preferred. 5 years of experience preferred. Leadership: Responsible for directing and monitoring the work of student and/or temporary workers. Physical Requirements: Job is physically comfortable; individual is normally seated and has discretion about walking, standing, etc. May occasionally lift very lightweight objects. Working Conditions: Standard working environment with possible minor inconveniences due to occasional noise, crowded working conditions and/or minor heating/cooling or ventilation problems. Near continuous use (>70% of the time) of a video display terminal. Application Deadline: Review of applicants will begin on December 3, 2025, and continue until the position is filled. Application Instructions: In order to be considered for this position, please attach a Cover Letter, and Resume. Compensation: $18.21 hourly. FLSA Status (exempt/nonexempt): United States of America (Non-Exempt) Union Affiliation (if applicable): For assistance with your application or attachments, please contact the Human Resources representative listed: Cindy Harm Email: [email protected] ________________________________________________________________________ Background Check Statement The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search. Non-Discrimination Statement The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans. State of Residence Statement It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio. The University of Akron empowers our people to flourish by delivering an applied and community-connected educational experience and cultivating research excellence. Leveraging our passion and expertise, we create innovative academic opportunities, support the well-being of our students and employees, and prioritize community embeddedness and engagement to impact lives through transformative experience. Through this focus, UA aspires to be the leader in community-focused higher education. The University of Akron is a lifelong learning partner, recognizing and valuing diverse learning experiences and combining traditional classroom experiences with innovative and robust approaches. As Zips, we prioritize the well-being of our students and employees, cultivate a culture and community where all can flourish, and act as responsible stewards of our resources and infrastructure by leveraging data to differentiate our processes and systems. We leverage our urban campus as a responsive and reliable partner to identify and meet the needs of the region. We intentionally contribute to economic and workforce development and civic life through research, innovation and engagement to provide community-embedded experiential learning opportunities that will enhance the UA experience for all students. We welcome candidates who are passionate about shaping and inspiring the next generation of thinkers, experts, artists and leaders. For more information about The University of Akron or the Akron community please visit our About UA page. The University of Akron offers a competitive total compensation package comprised of a competitive salary and comprehensive benefits for eligible employees including medical, dental, vision, short and long-term disability, life insurance, and paid leave of absences including time off for illness, vacation, and maternity or paternity leave. In addition, eligible employees and their dependents are provided tuition remission. All staff and eligible non-bargaining unit faculty have the option to request a Flexible Work Arrangement (FWA). The University of Akron participates in state retirement systems and offers alternative retirement options with competitive employer contributions. Optional investment opportunities are available including deferred compensation programs (403(b) and 457(b)). Please visit our benefits home page for more information.

Requirements

• Requires 18 months of education or training beyond high school.
• Requires a minimum of 2 years of customer service and medical billing experience.
• Familiarity with Microsoft Office required.
• Strong communication and organizational skills required.
• Responsible for directing and monitoring the work of student and/or temporary workers.

Nice To Haves

• Certificate of Medical Billing Specialist preferred.
• Knowledge of medical billing practices for the Centers for Medicare and Medicaid Services (CMS) and third-party payers preferred.
• Knowledge of Workday and QuickBooks software preferred.
• 5 years of experience preferred.

Responsibilities

• Manage the operational activities related to billing and credentialing of the centers and clinics to include payments, deposits, medical billing, and fee and payment collections.
• Interact with CMS and insurance companies to obtain verifications of the benefits, pre-authorizations, co-payment, coinsurance information, and other relevant information and provide to current and prospective patients.
• Analyze and document business processes and problems.
• Develop solutions to enhance efficiency of the centers and clinics.
• Assist with center and clinic operations (e.g., patient scheduling).
• Oversee and pursue the center and clinics becoming a provider for insurance plans and manage applications for practitioner credentialing.
• Obtain back payments.
• Collaborate with student assistants/volunteers to operate the clinic reception area, and other duties as assigned.

Benefits

• competitive salary
• comprehensive benefits for eligible employees including medical, dental, vision, short and long-term disability, life insurance, and paid leave of absences including time off for illness, vacation, and maternity or paternity leave
• tuition remission
• Flexible Work Arrangement (FWA)
• state retirement systems and offers alternative retirement options with competitive employer contributions
• Optional investment opportunities are available including deferred compensation programs (403(b) and 457(b)).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees