Coordinator I, Licensing

Pilot Company•Knoxville, TN

22h•Onsite

About The Position

The purpose of this on-site Knoxville, TN based job is to provide administrative and research support to the Licensing team to maintain operational licenses and permits across the company’s multi‑state footprint.

Requirements

This position requires candidates to be legally authorized to work in the United States without employer sponsorship
Associate degree or a minimum of 2 years related experience.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Understanding of compliance principles and confidential information handling.
Highly organized; strong attention to detail and time management
Clear verbal and written communication
Ability to work independently and collaboratively; exercise sound judgment and escalate as needed
Prioritize and adapt to changing demands; manage multiple tasks, meet deadlines, and maintain urgency

Nice To Haves

Related experience in accounting, tax, real estate, compliance, legal support/paralegal, or title/mortgage operations preferred.

Responsibilities

Support timely renewals, payments, and compliance documentation.
Ensure accurate records in company’s licensing database system, Avalara License Management (ALM)
Research, monitor, and update state/local licensing requirements impacting store operations and other business activities.
Communicate professionally with internal stakeholders and regulatory agencies.
Support Licensing Specialists on daily licensing tasks and special projects, as instructed.
Perform other tasks, as needed.