COORDINATOR - HOTEL OPERATIONS GROUP SERVICES

The Venetian Las Vegas•Las Vegas, NV

About The Position

The primary responsibility of the Coordinator - Hotel Operations Group Services is to ensure that the group/convention’s and Meeting Planner’s needs are attended to promptly, in a warm & friendly manner. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Requirements

21 years of age.
Proof of authorization/eligibility to work in the United States.
High School Diploma or equivalent.
Must be able to obtain and maintain any other certification or license, as required by law or policy.
1 year of experience in Front Office and LMS.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.
Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
Physically access all areas of the property and drive areas with or without a reasonable accommodation.
Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
Work in a fast-paced and busy environment.
Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Nice To Haves

Bi-lingual in another language preferred.

Responsibilities

To assist the Conference Manager and Sales Department in preparation of group arrival and any special needs.
To work with supporting departments within The Venetian Resort in a joint effort to give the perception of seamless yet impeccable service.
Assist the Conference Manager and Sales Department in preparation of group arrival and any special needs.
Always maintain a professional self-presentation and demeanor, ensure you are prepared to meet and speak to clients upon request.
Ensure that the group/convention’s and Meeting Planner’s needs are attended to promptly, in a warm & friendly manner.
Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
Safety is an essential function of this job.
Consistent and regular attendance is an essential function of this job.
Performs other related duties as assigned.