Coordinator, Development & Program Operations at Harvard Hillel

Hillel International • Cambridge, MA

11h • $60,000

About The Position

The mission of Harvard Hillel is to be a Jewish home, both physical and virtual, on the Harvard University campus. Harvard Hillel welcomes all students to experience the variety of Jewish identity, tradition, practice, values, culture, and community and to inspire and enable connections on campus and beyond. Harvard Hillel (HH) students find meaningful connections and friendship while engaging in unique opportunities to make Jewish thought and culture integral in the life of the University.

The Coordinator, Development & Program Operations (the Coordinator) serves as a hub of information, pro-active project management, and administrative expertise for Harvard Hillel’s fundraising and student-facing program teams. The Coordinator works closely with Central Services to plan and implement activities shared between Development, Program, and Operations. The Coordinator’s primary responsibilities are to plan, coordinate, and communicate upcoming activities of the Development and Program departments, and to coordinate and communicate upcoming shared projects effectively across departments. The Coordinator engages across the organization to play an active role leading and supporting high-impact projects. As the organization’s needs evolve, and the Coordinator develops their experience and skills, it is anticipated that the Coordinator will be mentored and trained into a donor-facing Development role.

Requirements

• Open and willing to engage in conversations about religion, and to learn about Judaism and Israel in a way that inspires stakeholders to invest in our work.
• No less than 2 years of experience in a dynamic position in a non-profit organization.
• Highly collaborative problem-solver with curiosity to engage across teams both inside and outside of Hillel to successfully manage competing priorities.
• A self-starter, adept at project management tools and practices, time-management and effective communications both verbally and in writing.
• Highly comfort working effectively both independently and in teams to meet goals and deadlines.
• Skilled at creative, data driven, presentations.
• Intermediate knowledge of Microsoft Office tools; comfortable in both Powerpoint and Canva.
• Highly empathetic with a positive attitude and sense of humor.
• Bachelor's degree or equivalent.

Responsibilities

• Development Operations Support fundraising success and learn about fundraising strategy.
• Maintain the fundraising management database and related online systems, as the key tools of development operations, to ensure effective stewardship of existing constituents.
• Actively manage the fundraising management system (Donor Perfect), ensuring clean records, data, outreach lists.
• Actively manage the communication tools (Constant Contact and HH website), ensuring effective engagement of audience segments.
• Work closely with colleagues across departments, including Operations, central services, and finance, to record and track information and materials for pledges, gifts, donations, grants and contracts routinely scanning, tracking, communicating, and acknowledging as needed between departments.
• Project manage a donor records project, establishing an implementation timeline and metrics of success, to verify the accuracy, completeness, and confidentiality of donor records.
• Maintain relationships with donors, customers, and vendors to bring forward payments, billing, contracting, and trouble-shoot inquiries as needed.
• Plan and implement future fundraising activities, guided by research and engagement of prospective donors, funders, and other constituents of Harvard Hillel.
• Conduct research to identify prospective donors, corporate funders, and private foundations.
• Coordinate fundraising appeals across social media, email, website, and print.
• Track gifts in Donor Perfect; generate and send acknowledgements for pledges, gifts, donations, and other payments.
• Engage with Harvard Hillel Board of Directors and staff to steward gifts and pledges.
• Engage with colleagues across departments to coordinate and implement fundraising events.
• Manage HEART , the Harvard Hillel student engagement database, guided by programming goals to engage students throughout the academic year.
• Design and manage forms across multiple tools to support student engagement through event registrations, student surveys, and payments for student trips.
• Support student-led travel and logistics as needed, working closely with the Program Director, student leaders, and others as needed.
• Work closely with colleagues who are planning and coordinating program-related events.
• Engage in shared support as needed for High Holidays and on-site events.
• Other duties as assigned.

Benefits

• A comprehensive benefits package, including health insurance, retirement plan, Life, AD&D and Long-Term Disability (LTD) insurances, Flexible Spending accounts, generous vacation/sick time, and parental leave.
• Great professional development, mentoring, and skill building opportunities.
• A unique opportunity to develop and promote a vibrant, pluralistic Jewish community at Harvard Hillel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees