Coordinator, Development Operations
About The Position
The Coordinator, Development Operations plays a critical role in ensuring the success, accuracy, and scalability of the Museum’s philanthropic efforts. This highly operational position serves as the backbone of the Development team, managing gift processing, donor records, reporting, and compliance with all donor agreements. By maintaining impeccable data integrity, tracking performance, and supporting cross-functional execution, this role enables frontline fundraisers to focus on cultivating and stewarding meaningful donor relationships while ensuring the organization meets its financial and compliance goals.
Requirements
- Minimum of 1-3 years of experience in donor relations, corporate partnerships, sponsorship support, or nonprofit fundraising
- Experience working with CRM systems (e.g., Salesforce) and Microsoft Office Suite
- Excellent verbal and written communication abilities
- Highly organized with strong attention to detail
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Professional demeanor and ability to work with high-level executives and stakeholders
- Strong relationship-building and communication skills
- Passion for the mission of the U.S. Olympic & Paralympic Museum
Nice To Haves
- Bachelor’s degree in Business, Marketing, Nonprofit Management, or a related field preferred
Responsibilities
- Serve as the primary administrator of the Museum’s donor database (CRM), ensuring timely, accurate entry and maintenance of all gifts, pledges, donor records, and campaign activity
- Process and reconcile all charitable contributions, including gifts, pledges, matching gifts, and event revenue, in accordance with internal controls and audit standards
- Prepare acknowledgments, tax receipts, and donor correspondence, ensuring timely and accurate stewardship of all supporters
- Coordinate with Finance to reconcile fundraising revenue, expenses, pledge receivables, and deferred gifts
- Assist with data hygiene, list management, segmentation, and donor analytics to support effective fundraising strategies
- Assist in preparing briefing materials, reports, and presentations for donor and partner meetings
- Support the execution of stewardship plans, ensuring donors and partners receive appropriate recognition and engagement opportunities
- Help coordinate partner and donor experiences, including museum visits, VIP events, and personalized outreach
- Assist with sponsorship activations, ensuring partners receive agreed-upon branding, marketing exposure, and hospitality benefits
- Work cross-functionally with Marketing, Operations, and Events teams to enhance partner and donor engagement
- Assist in the planning and execution of donor and sponsor-related events to enhance engagement
- Coordinate event logistics to ensure a seamless experience for attendees
- Create reporting to track performance pre- and post-event
- Identify and recommend process improvements to enhance efficiency, data quality, and reporting across the Development team
- Assist in executing development and fundraising initiatives as directed by leadership
- Adapt to evolving organizational needs and contribute to other projects that support the Museum’s mission
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
