Coordinator - Database

Casino and•Chicago, IL

1d•$60,000 - $65,000

About The Position

Why Bally’s: Welcome to Bally’s Chicago Casino, where our management team brings extensive and diverse expertise in development, construction, and hospitality management. We are dedicated to a focused vision, unwavering values, and bold long-term strategies, which have solidified our enduring reputation for reliability and professionalism in the industry. At Bally’s Chicago, we pride ourselves on our collaborative approach, ensuring the precise and efficient development and management of our unique food and beverage offerings, which allows us to deliver exceptional results consistently. This is an exciting time to join Bally’s Chicago team as we forge forward with building our legendary and one-of-a-kind 1.8-billion-dollar project right on the historic Chicago River. Be a part of history! The Role: As a Database Coordinator, you will support the marketing database's overall success, including maintenance and direct mail operations.

Requirements

High school diploma or equivalent
Strong written and verbal communication skills
Proficiency in Microsoft Suite and familiarity with casino computer systems
Working knowledge of table games and slot machines
General knowledge of direct mail and marketing
Must be 21 years of age or older
Ability to obtain and maintain an Illinois Gaming Board gaming license
Must learn and comply with Title 31 Bank Secrecy Act requirements as they pertain to Credit/Player Services transactions

Nice To Haves

Experience in a casino environment preferred

Responsibilities

Implement, develop, and maintain the playerâtracking database.
Manage the directâmail fulfillment process with local printing vendors.
Work with casino systems to upload offers and input data.
Conduct database analysis at the direction of the management team.
Provide support to property staff.
Perform other duties as assigned.
Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a funâfilled, entertaining atmosphere.
Enthusiastically promote Bally’s customerâcentric culture of offering superior guest service and building longâlasting guest relations.
Responsible for timely, creative, and equitable resolution of internal and external inquiries and complaints.
Adhere to policies and procedures in accordance with regulatory requirements, company initiatives, and organizational goals.
Perform duties associated with the Illinois Gaming Board Statewide Voluntary SelfâExclusion Program.
Maintain knowledge and adherence to all requirements related to data integrity, privacy, and security within database and marketing operations.