Coordinator, Customer Service - Office Administration
About The Position
The Coordinator’s primary responsibilities include providing administrative support to the Operations Manager and team. The Coordinator will provide all data entry into report directly to the Operations Manager. What you will be doing: Manage customer orders and inventory systems. Answering phones and assisting with customer needs. Enter customer orders and railcar shipments in inventory. Ensure all railcars’ Inbound and Outbound inspections are completed. Scale trucks in and out for load weights. Prepare documentation for truck arrivals and departures. (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist) Prepare load schedule for next day’s loads. Provide Safety Briefing to new drivers, vendors and visitors. Contact carriers to schedule pick up times for next day’s loads.
Requirements
- Ability to follow directions. (written and verbal)
- Attention to detail, self-motivated, multi-task and good organizational skills.
- Knowledge of MS Office Suite to include Word, Excel, and Power Point, Outlook.
- Excellent customer service skills.
- High School Diploma or GED equivalent.
- Coordinator will work on-site.
- Must be able to sit for long periods of time.
Nice To Haves
- Knowledge and experience with SAP – Preferred.
Responsibilities
- Manage customer orders and inventory systems.
- Answering phones and assisting with customer needs.
- Enter customer orders and railcar shipments in inventory.
- Ensure all railcars’ Inbound and Outbound inspections are completed.
- Scale trucks in and out for load weights.
- Prepare documentation for truck arrivals and departures. (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist)
- Prepare load schedule for next day’s loads.
- Provide Safety Briefing to new drivers, vendors and visitors.
- Contact carriers to schedule pick up times for next day’s loads.
Benefits
- Opportunities for Growth
- Paid Holidays
- Profit Sharing & Paid Time Off
- Excellent benefits including medical, dental, vision, and 401(k) with match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
