Coordinator Clinical Documentation - Windsor Office Park

Bon Secours Mercy Health • Richmond, VA

5d

About The Position

Provides good help to our practices, patients, and community, by ensuring quality documents are found properly and quickly for continuity of patient care. Also, maintaining standards of Enterprise EPIC and Medical Group policy to ensure ease of retrieval of such information by providers and staff across the healthcare system.

Requirements

• High school diploma or GED (required)
• Training EPIC Electronic Health Record (required)

Nice To Haves

• Medical assistant certification or LPN (preferred)
• 3 years’ experience in a medical setting (preferred)
• Proficient digital fax server (preferred)

Responsibilities

• Reviews and prioritize records electronically via Proficient, paper documents, or other electronic software to facilitate an efficient and effective workflow.
• Enters and/or updates Health Maintenance information to ensure compliance data is available and to enable reporting on key measures.
• Proofs completed scans/imports on a daily basis to ensure the integrity and quality of documentation entered.
• Scans documents into the electronic health record utilizing the Enterprise EPIC and health system protocols and standards.
• Identify and scan documents with proper level, document type and Description to ensure ease of retrieval by providers/staff across our health system.
• Maintain individual productivity level as specified in defined performance levels.
• Maintain individual quality audit standards as specified in defined performance levels
• Perform peer audits for quality purposes as needed.
• Mentor new team members as needed.
• Investigates as necessary, issues such as invalid or missing patient information in order to ensure a complete and accurate record.
• Maintains timely monitoring and distribution of documents into the correct queues as set forth in standard operating procedures.
• Import & Exports documents appropriately from external source to Epic according to guidelines of quality set forth in the department.
• Maintain a positive working relationship with appropriate Medical Group practice personnel to ensure open communication relative to Centralized Scanning.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees