Cooperative Property Manager

Paramark•Rochester, MN

1d•Onsite

About The Position

Paramark Corp is seeking a dedicated professional to join their team in Rochester, MN, as a part-time Senior Living Cooperative Property Manager. Founded in 1971, Paramark Real Estate Services offers premium property management, facility management, and commercial brokerage services across multiple states. The ideal candidate is passionate about their work, driven to succeed, helpful to the team, and embodies corporate values such as being customer-focused, maintaining a positive attitude, demonstrating a great work ethic, showing dedication, and being a team player. This on-site role involves representing the property and Paramark, building positive relationships with various stakeholders, and serving as the first point of contact, requiring clear and professional communication with diverse populations.

Requirements

Ability to provide customer service in a friendly, courteous, professional, and responsible fashion to a wide variety of members
Must possess patience, professionalism, flexibility, active listening skills, assertiveness, and compassion
Strong verbal and written communication skills are essential
Excellent organizational skills with the ability to prioritize
Proven problem-solving abilities are necessary
Must be self-directed, highly motivated, and able to work independently or on a team
Strong computer skills and a willingness to learn new software programs are required

Nice To Haves

Previous experience in property management is preferred
Experience with Yardi Software and RentCafe is a plus

Responsibilities

Assist the member-elected board of directors and committees in managing the cooperative
Manage contract services, public relations, marketing, and the cooperative's financial performance
Oversee all aspects of the management office
Interact with members, maintaining open lines of communication
Receive invoices, review for accuracy, and process for payment
Manage monthly member fees and follow up on delinquency
Ensure member fees are applied accurately to member accounts and follow up on delinquency
Perform electronic and check processing
Coordinate with the maintenance team, order supplies as needed, and schedule vendors and deliveries
Answer phones, utilize professional email skills, order Cooperative supplies, and maintain asset logs
Attend weekly and monthly Cooperative and Paramark meetings
Maintain files, including member files, emergency contact information, legal, financial, asset logs, and contract files
Manage and execute tours of the building during open houses or any time a showing is required during office hours
Coordinate the preparation of an annual budget
Monitor the annual budget throughout the fiscal year
Advise the Regional Property Manager and the Board on potential improvements and budget issues, including variances
Manage and supervise staff, including maintenance and janitorial/housekeeping staff
Process maintenance requests and follow up
Uphold and implement the policies and procedures of the Cooperative, established both in the Cooperative's legal documents and those adopted by the Board of Directors, as well as Paramark's Policies and Procedures
Perform other duties as assigned