Cook Supervisor - Pastry

Loews Hotels • Orlando, FL

1d • Onsite

About The Position

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. Loews Sapphire Falls Resort is a Caribbean-inspired paradise that creates an island escape in a tropical oasis. This role coordinates and oversees the activities of all food production employees in the preparation of menu items, ensuring that all food products are of the highest quality and are ready to serve in a timely manner. Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. As a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Requirements

• 7+ years as a working pastry supervisor in a high-volume upscale hotel or freestanding restaurant operation with banquet facilities required.
• Thorough knowledge and understanding of Food Service Sanitation Standards.
• Exceptional knowledge of high quality, upscale pastry and dessert preparation and presentation.
• Experienced in ingredients, techniques, and operating Mixers (Fondant, Dough, etc.), Proofing Cabinets, Dough Sheeters and Dividers, Dough Proofers, Convection Ovens, and Walk-in Coolers.
• Ability to create artistically and aesthetically appealing pastries and desserts.
• Strong organizational skills.
• Excellent guest service skills.
• Ability to regularly push, pull, lift up to 50 lbs
• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Nice To Haves

• Baking & Pastry/Culinary degree or equivalent formal training preferred.

Responsibilities

• Reports directly to the Pastry Chef, Sous Chef
• Leads cooks when Pastry Chef and Sous Chef are not present
• Prepares all volume food inters according to standard recipes and specifications to ensure consistency of product
• Reads and understands Banquet Event Orders for upcoming week
• Produces large quantities of desserts uniformly
• Must adhere to control procedures for cost/quality
• Administers and ensures adherence to departmental guidelines, policies and procedures
• Checks and controls the proper storage an rotation of product, checking on portion control to maintain a quality product
• Practice inventory controls, including the preparation of and pick up of item from the storeroom
• Stores all food in refrigerated boxes including covers, labels and dates
• Supervises cleaning of walk-ins, reach-in boxes, to ensure all equipment in working areas is clean and sanitary and in proper working condition, in order to comply with health department regulations
• Supervises/performs kitchen opening and closing operations
• Supervises food handlers in the preparation and production of all pastry items
• Organizes/assists food handlers in the performance of their duties as needed to ensure Loews standards for timely preparation/service of food are met
• Monitors all food preparation, production, holding and storage operations to ensure adherence to all Food Service Sanitation standards
• Reports all equipment maintenance needs to engineering
• Maintains area in a clean condition at all times.
• Will be required to work varying schedules that reflect the business needs of the hotel
• All other duties that are assigned
• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of all problems or unusual matters of significance
• Is polite, friendly, and helpful to all guests, management and fellow employees
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Benefits

• excellent benefits and perks including one free meal per shift and free theme park access
• paid parental leave
• 401K matching
• travel benefits
• opportunities for ongoing learning and development
• culture of diversity and inclusion
• eco-friendly and sustainability programs
• good neighbor to their communities, supporting them in ways large and small

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees