COO
About The Position
About the Company: A privately held, rapidly growing operational group with multiple divisions across retail, services, and wholesale. With a CEO who values high performance and strategic clarity, the organization now seeks a hands-on COO to optimize execution, unify departments, and drive operational excellence as the business continues to scale. This is not a fluff executive role . It demands someone who understands complex operations, earns leadership respect , and contributes meaningfully to cross-functional problem solving at the C-suite level. The COO will serve as a partner to the CEO and CFO while helping bring clarity, rhythm, and accountability across all departments. Position Summary: We’re looking for a smart, confident operator who speaks with intention and follows through with action. You should be comfortable challenging assumptions, asking the right questions, and offering clear, constructive feedback to peers and teams. This role is about operational command, collaborative leadership, and results — not just theoretical strategy. You don’t need to know every answer upfront, but you must be someone who will dig until you understand the “why,” and lead with clarity and purpose. We need someone who gets things done , and knows when to convince, when to listen, and when to pivot.
Requirements
- Proven experience as an operator at the executive or senior leadership level
- Strong understanding of business systems, workflows, and operational KPIs
- Not afraid to challenge others — but does so respectfully and based on logic, not ego
- Highly inquisitive, process-minded, and coachable — seeks to understand before acting
- Works well with C-suite peers, providing structure, insight, and honest feedback
- Willing to own outcomes and drive results, even when messy
Nice To Haves
- Experience in product-driven , B2B, or service-based environments a plus
Responsibilities
- Oversee daily operations across multiple business units
- Collaborate closely with finance, product, and executive teams to ensure cross-functional alignment
- Lead regular operational reviews and set clear KPIs and ownership structures
- Take ownership of projects from concept to execution
- Drive process improvements, establish SOPs, and ensure accountability without micromanagement
- Lead change management initiatives and remove roadblocks for department heads
- Inspire and guide department leads through hands-on leadership and real-time coaching
- Encourage open dialogue, healthy critique, and problem-solving without ego
- Ensure operational decisions are tied to real outcomes and not driven by optics
- Help scale infrastructure to support expansion into new regions or business lines
- Monitor performance across units and adapt strategies accordingly
- Contribute meaningfully to conversations about product expansion, M&A integrations, and cost optimization
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
