Early Careers Programme - COO Operations Intern

Quilter

15h•Hybrid

About The Position

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £134.8 billion in customer investments (as of September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us! Our 2026 Early Careers programme is key to building the future of Quilter. By attracting bright, ambitious talent, we strengthen our ability to innovate and stay future-fit for the evolving needs of our customers. Last year’s cohort proved the impact fresh perspectives can have, and we’re excited to continue investing in the next generation. At Quilter, our customers are at the heart of everything we do. Our two-year Early Careers Programme, based in the COO division, gives you hands-on experience across the full customer service journey through structured rotations in three core areas: Operations, Procurement, and Regulatory. Across the three rotations, you’ll gain a holistic view of how these functions work together to deliver a seamless customer experience and maintain high operational standards. You’ll see first-hand how data, risk management, change delivery, and technology all support the customer journey and shape the longterm success of Quilter’s operations. The role is based in our Southampton office, and there will be some opportunity to work from home.

Requirements

You are passionate about delivering exceptional service to our customers and are curious to ensure the best possible outcomes are delivered.
You possess a strong interest in data collection, interpretation, and presentation.
You are enthusiastic about analytics and committed to enhancing this skillset.
You are keen to learn more about AI, prompt engineering, predictive analytics and how this can be used in Customer Services.
A keen attention to detail, and a curious mind.
You will be able to demonstrate that you’re continuously able to develop and adapt in a fast-paced and constantly changing environment and are receptive to all feedback.
You are a team player, with the ability to work effectively with colleagues across different departments.
You have clear and concise communication skills to liaise effectively with various stakeholders.
You are proactive, with a can-do attitude and eager to take on new challenges.
You have a strong work ethic and want to grow your career.
You are proficient in Microsoft Office and Power BI (Excel, Word, PowerPoint, Outlook etc.)
We are unable to provide sponsorship for this programme and can only consider candidates who have right to work in the UK.

Benefits

Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Healthcare Cash Plan: Jersey employees only.
Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

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