Sr. Conversational Developer- Dialogue Flow

TEKsystems • Austin, TX

8d • $80 - $95 • Remote

About The Position

Sr. Conversational Dev, will support CES engagement, will be hands on with development of conversational agents .

Requirements

• Strong Knowledge of Google DialogFlow CX /Conversational Agent Builder
• Knowledge of AI/chatbot development landscape, tools, and other frameworks
• Experience with Google Cloud Platform (GCP) services like CCAI, Cloud Functions, and Pub/Sub.
• Knowledge of APIs, webhooks, and RESTful services.
• Understanding of NLP/NLU principles.
• Familiarity with SDLC, Version control (GIT) and CI/CD Pipeline
• Knowledge of conversational designs, flow, and automated speech recognition
• Experience in algorithms, computer visions, knowledge management, and conversational AI
• Working knowledge of frontend technologies – HTML, CSS, JavaScript, JSON, and REST APIs
• Fundamental knowledge and experience in BigQuery, MySQL, MongoDB, or other databases
• Experience with Agile Methodologies
• Experience working with programming languages such as Python, PHP, Java, Ruby, and AI languages

Responsibilities

• Design & Development: Build and maintain conversational AI solutions using Dialogflow ES/CX, including designing conversational flows, intents, entities, and fulfillment services.
• Integration: Develop middleware, backend services, and APIs (often with Python) to integrate bots with enterprise systems and third-party applications.
• Optimization: Improve bot performance by implementing NLP best practices, managing context, handling errors, and continuously tuning NLU (Natural Language Understanding).
• Generative AI: Configure and manage generative AI components, such as Playbooks and Data Stores for Retrieval-Augmented Generation (RAG).
• Collaboration: Work with UX designers and business teams to define user journeys and ensure the conversation design meets user needs.
• Testing and analytics: Implement logging, monitoring, and analytics to track performance. Develop and execute automated testing strategies.
• Technical leadership: Potentially provide technical guidance, mentor junior developers, and perform code reviews.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees