Convention & Banquet Setup Supervisor - Mandalay Bay

MGM Resorts International

12d • Onsite

About The Position

As a Convention & Banquet Setup Supervisor at Mandalay Bay, you will be responsible for the daily operations of conventions, meetings and banquets. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Requirements

• High School Diploma or GED
• Work varied shifts, to include weekends and holidays
• 2+ Years of prior relevant experience in set-up and tear down functions and events in an arena or convention center type of environment preferred

Responsibilities

• Supervise the set-up and tear down of conventions, meetings and banquets in the Conference Center, Arena, Studio Rooms, Hotel, and Pools
• Maintain rapport with clients and Convention Services Managers to ensure client satisfaction
• Attend pre-conference meetings on upcoming functions
• Inventory equipment and supplies in order to maintain proper par stocks levels
• Inform employees of management policies and ensures compliance
• Handle employee and guest complaints with the intent of resolving situations to the satisfaction of all parties

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees