CONUS Deskside Deployment FSE - Journeyman

Oneida Total Integrated Enterprises•Ballenger Creek, MD

19m•$18•Onsite

About The Position

Oneida Technology Services (OTS) is seeking a highly motivated full-time Deskside Deployment FSE to support on-site deployment services and technology refresh activities. This is a fully on-site, full-time position.

Requirements

HDI or SDI certification
CompTIA A+
ITIL v3 Foundation or ITIL v4 Foundation
Strong foundational technical skills and the ability to apply standard concepts in a structured environment
Ability to work under supervision and follow established procedures

Nice To Haves

Candidate must hold one or more of the following certifications:
CompTIA Security+
CompTIA Network+
CompTIA Server+
Microsoft 365 Certified: Fundamentals (or equivalent)
AppleCare Mac Technician
Apple Certified Support Professional
Apple Certified IT Professional

Responsibilities

Assist in executing deployment plans under supervision, including coordinating travel for office moves and technology refresh initiatives.
Ensure IT equipment—including workstations, peripherals, and related hardware—is configured, installed, tested, and fully operational.
Participate in and support staff during deployment-related calls and meetings.
Support planning, scheduling, and conducting site surveys.
Assist with inventory management and asset tracking to ensure accurate pre-deployment preparation.
Participate in on-site refresh activities, including asset tagging, device imaging, user data migration, and software installation.
Support wired and wireless network testing, peripheral configuration, and workstation setup.
Provide user assistance and basic training following deployment activities.
Conduct exit briefs and ensure proper documentation is completed.
Assist with secure equipment disposal, following all required protocols.
Demonstrate strong foundational problem-solving abilities and effective interpersonal communication skills.
Perform additional duties as assigned.