Controller System

JetBlue Airways Corporation•New York, NY

39d•$43•Onsite

About The Position

The System Controller is responsible for the operational integrity of the schedule system wide. The Controller coordinates the resources within the System Operations Center as well as other cross departmental resources to take a proactive approach to managing and developing the operating plans to maintain schedule integrity during system disruptions.

Requirements

High School Diploma or General Education Development (GED) Diploma
Valid FAA Aircraft Dispatch certificate
Five (5) years of airline experience or military equivalent
Excellent verbal and written communication skills
Strong organization and management skills
Ability to work flexible work schedule to cover the operation 24 hours per day, 7 days per week
Able to pass pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship

Nice To Haves

Bachelor’s degree in aviation or a related field
Two (2) years in an airline leadership role
Two (2) years’ experience in the System Operations environment
Application knowledge in: Sabre, TOPS, GE Ops Solver, and Flight Keys
Ability to work under pressure in a team environment
Ability to manage multiple tasks in a challenging environment
Highly organized and focused with the ability to prioritize tasks
Possess strong technical knowledge of aircraft performance, navigation, weather, and Federal Aviation Regulations

Responsibilities

Proactively plan and execute the daily and future schedule to achieve established performance goals
Make aircraft swaps for operational integrity and scheduled/planned maintenance purposes as needed
Ensure optimal routing of aircraft for operational/performance restrictions
Anticipate where disruptions may occur and work to reduce or eliminate delays imposed on JetBlue flights
Develop a recovery strategy in collaboration with internal & external stakeholders as part of an overall tactical system operating plan
Communicate significant irregularities to operational teams’ system wide
Build and manage Flight Disruptions and Tarmac Delays utilizing technology applications including TOPS and dashboards
Coordinate with Crew Services to address crew legality constraints
Take ownership of and lead POD decision making for the daily operation, FIT, and IROP PODs
Assist with Business Continuity & Emergency Response duties in support of the airline
Other duties as assigned