Control Tower Specialist- 2nd Shift

Schnellecke Logistics USA • Huntsville, AL

2h • Onsite

About The Position

The Control Tower Specialist is responsible for coordinating communication, monitoring order flow, and supporting operational execution within the control tower, dispatch, and inventory functions. This position ensures accurate processing of delivery information, timely handling of expedited orders, and alignment between internal teams and the customer. The specialist serves as a key operational support role, maintaining visibility across logistics activities while ensuring compliance with safety, quality, and process standards.

Requirements

• High school diploma or equivalent preferred
• Experience with Microsoft Office and Excel required
• Strong customer service orientation with effective verbal and written communication skills
• Ability to work independently and prioritize tasks effectively
• Strong attention to detail and organizational skills
• Must be able to pass a criminal background check
• Must be able to pass a drug screening

Nice To Haves

• SAP experience with inbound and outbound processes preferred
• RFID familiarity preferred

Responsibilities

• Maintain consistent communication with the customer regarding delivery notes, updates, and order status
• Ensure all expedited orders are processed and picked in a timely manner
• Verify that all delivery documentation is accurate, complete, and properly printed
• Monitor control tower activities and escalate operational issues to Supervisor or Manager as needed
• Support dispatch, inventory, and control tower teams across functions when required
• Follow all standard operating procedures, training guidelines, and safety protocols
• Maintain accurate communication and coordination across internal teams and leadership
• Ensure adherence to Schnellecke safety standards, including proper use of PPE at all times

Benefits

• competitive compensation
• comprehensive health and retirement benefits
• opportunities for professional growth across operations, engineering, and business functions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED