Control Systems Inside Sales

Usemco•Tomah, WI

14d

About The Position

USEMCO Inc. is seeking a Control Systems Inside Salesperson to establish the pricing levels necessary to meet the market demand and maximize the profit of their assigned product line. This includes providing backup and support for other Product Managers.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A working knowledge of pumps, valves, and electrical control systems, utilizing soft starters, variable frequency drives, and motor control centers that operate pumps and valves for maintaining flow and pressure in a system.
A basic working knowledge of telemetry and SCADA systems is necessary.
Education is generally equivalent to a bachelor's degree in engineering or relevant work experience in the electrical controls market or field work experience in trouble shooting and repairing control.
Ability to read, analyze and interpret technical resources relating to the production and marketing of company products and governmental regulations.
The ability to effectively present information, respond to questions from customers, agents, consulting engineers, company management and other employees concerning the product.
Ability to perform calculations related to engineering and product management and quotation procedures.
Must have working knowledge of excel, and word software.
Requires a high level of mechanical aptitude and the ability to read electrical schematics and plans.
Requires the ability to travel from 10%-15% of work time on company business.

Responsibilities

Prepare bids and proposals and obtain related specifications.
Prepare price quotations, which reflect relevant items such as accurate description of the unit, sales terms, product delivery dates, and service obligations.
Write orders, obtaining all relevant information and ensure entering of order details into the computer system.
Obtain a written sales contract, either a signed USEMCO proposal or a customer’s purchase order with terms and conditions in accordance with Company policies and procedures.
Coordinate with engineering, manufacturing, and service to promptly process orders.
Advise scheduling priorities to achieve customer requirements and satisfaction concerns.
Recommend to the Control Systems Product Manager inventory stocking levels for items required for the products quoted.
Work with Control Systems Product Manager to facilitate design and product application requirements that will improve company sales and profitability
Write and review specifications for projects. Specification writing includes periodic review and updates to any corporate design manuals.
Represent the company to sales agencies and end users as required; evaluating customer needs, assisting in the design to ensure that the company's specifications and drawings are utilized as much as possible as well as selling and closing the projects.
Communicate to the Engineering Department, either verbally or in writing, all relevant information required to prepare submittals to ensure that the actual product sold is consistent with intentions for the sale in question.
Assist engineering with recommendations on design changes and rendering of final decisions.
Promote and maintain a superior level of good working relations, directly and indirectly with agents, engineers, vendors, and end customers. Communicating persuasively in a professional manner, resolving customer complaints, and answering inquiries as required.
Advise and participate in related records tracking analysis such as sales activities by representatives and geographic area.
Evaluate customer product complaints, expediting involved services to ensure customer satisfaction within the context of company policies and the specific obligations of the sale in question.
Perform other miscellaneous duties as assigned by the Sales & Marketing Manager.