Control Manager - Senior Associate

JPMorgan Chase & Co. • New York, NY

1d

About The Position

Fiduciary & Conflicts Management (FCM) operates as J.P. Morgan's center of excellence for Fiduciary and Conflicts (COI), providing oversight of the fiduciary and conflicts frameworks, managing and mitigating risk through governance, processes and controls, and partnering across lines of business to promote a robust fiduciary culture. This role is responsible for the Control Management of the Fiduciary and COI Framework, maintaining a strong and consistent control environment, managing operational risk and ongoing regulatory engagement. The successful candidate will be part of an agile, future focused, and collaborative team working in partnership with all Lines of Business and functions across the firm. The position offers exposure to a stimulating and rewarding environment, requiring engagement with cross-disciplinary teams to build creative and sustainable solutions. JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients. J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk, focusing on Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Requirements

• Experience in Audit, Risk & Controls Assessment, Fiduciary Program, or related fields.
• Expertise in control management within the financial services sector, focusing on compliance and operational risk mitigation.
• Proven experience in investment and portfolio management processes or institutional financial services.
• Strong analytical and investigative mindset with a dedication to continuous learning and process improvement.
• Excellent communication and interpersonal skills to interact with global teams.
• Advanced knowledge of MS Office, particularly MS Excel and PowerPoint.

Nice To Haves

• Strong team player with the ability to work independently and think strategically.
• Capability to leverage expert understanding of AI/ML for identifying and mitigating risks associated with emerging technologies, and skilled in automation to streamline processes and enhance efficiency in control management.
• Comfortable working with large datasets, leveraging Excel (and Alteryx a plus) to analyze data, identify trends/themes, and translate findings into actionable insights.
• Ability to manage multiple tasks and prioritize effectively with flexibility to manage shifting priorities in a fast-paced environment.
• Process mapping/re-engineering experience.
• Demonstrated initiative, ownership, and accountability.

Responsibilities

• Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous Fiduciary control practices and programs including: escalation to control committees, risk mitigation, key risk indicators, audit and regulatory findings.
• Partner with the business and other control partners across multiple time zones in an effort to create consistency in the control environment and underlying processes globally.
• Help maintain Fiduciary and COI governance and identify meaningful themes and metrics to inform on health of Fiduciary and COI risk and control environment; escalate deficiencies based on key reporting indicators; and manage communications in control committees and forums.
• Support discussions with regulators, audit teams, compliance and risk ranging from one-off meetings to more formal presentations in Business Control Committees.
• Understand the impact of other firm-wide initiatives to appropriately and efficiently help address deliverables.
• Develop a general business knowledge of the firm’s regulatory, risk and control landscape regarding Fiduciary and COI matters.
• Communicate effectively across all levels.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees