Control Manager - Senior Associate

JPMorgan Chase & Co. • Newark, DE

4d

About The Position

Join a collaborative team where you help shape a proactive risk and control
culture. At JPMorganChase, you’ll partner with colleagues across the business to
ensure operational excellence and sustainable risk management. Your expertise
will help us deliver best-in-class solutions for our clients and stakeholders.

As a Control Management Associate in the Commercial & Investment Bank, you play
a key role in maintaining a disciplined and sustainable end-to-end control
environment. You will identify and escalate issues with urgency, partner with
the business to drive timely remediation, and contribute to a culture of
proactive risk management. Your work ensures our business operates with
integrity and resilience.

Requirements

• Bachelor’s degree or equivalent experience.
• Experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business function.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Strong influencing skills and ability to develop partnerships across businesses.
• Excellent written and verbal communication skills with the ability to influence business leaders.
• Strong critical thinking, attention to detail, and analytical skills.
• Ability to synthesize large amounts of data and draw appropriate conclusions.
• Flexible and adaptable to shifting priorities; able to manage competing priorities in a fast-paced, results-driven environment.

Nice To Haves

• Knowledge of the Commercial Banking business and relevant regulations.
• Strong interpersonal, collaboration, and relationship-building skills.
• Ability to work autonomously to drive change and manage competing priorities.
• Ability to make informed decisions, influence stakeholders, and justify recommendations.

Responsibilities

• Evaluate and analyze the business’s risk and control environment with stakeholders to identify significant gaps and root causes of control breaks.
• Ensure controls are properly designed and operating effectively, supporting a proactive risk and control culture.
• Perform ongoing analysis of program-related data and develop ad-hoc reports to support business strategies.
• Assist with Control & Operational Risk Evaluation (CORE) mapping and documentation through process walkthroughs and deep dives.
• Partner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology to drive consistent operational risk practices and control programs.
• Perform action plan validation testing and support Quality Assurance and/or CORE testing to meet control objectives.
• Support business operations by driving process and control enhancements and developing corrective action plans.
• Provide expertise in risk and controls to create best practice solutions.
• Escalate issues with a sense of urgency and ensure timely remediation.
• Contribute to the development and implementation of key risk indicators and control effectiveness evaluations.
• Participate in control committees and risk mitigation initiatives.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level