Control Center Specialist - Corrections

Allegan County • Allegan, MI

3d • $24

About The Position

Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County’s natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team! Job Summary Performs a variety of routine and specialized duties to maintain custody and control and ensure the safety of inmates, staff, volunteers and the public. Monitors movement of inmates, answers phones, provides information to the public as appropriate, controls doors and monitors the public entering and exiting the correctional facility.

Requirements

• High School Diploma or equivalent (G.E.D.) required.
• Two (2) years of previous administrative experience required
• Two (2) years of previous work in a corrections or court clerk setting required
• Strong computer skills required

Nice To Haves

• Prefer additional training or coursework in Criminal Justice or related field.

Responsibilities

• Monitors live video footage of inmates within the correctional facility and reports any suspicious or unusual behavior to correctional staff.
• Answers phones and provides information to the public as appropriate regarding court dates, inmate release dates and general questions.
• Controls doors and monitors the public entering and exiting the correctional facility, allowing only authorized personnel to enter and exit.
• Creates and maintains accurate logs documenting incidents, movement and tasks performed by correctional staff.
• Updates inmate housing locations and utilizes Jail Management Software to prepare accurate reports used to conduct inmate counts and location verifications.
• Communicates with corrections officers, the general public and inmates over intercoms to answer questions and ensures critical information is passed on to the appropriate personnel.

Benefits

• Health benefits begin on the first of the month after your hire date - Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 biweekly premium)
• County-funded Health Savings Account with our two high-deductible medical plans
• County-paid employee life insurance coverage
• County-paid short-term disability coverage, up to 52 weeks
• Generous retirement plan, including a county contribution of 7% of your annual earnings
• Tuition Reimbursement Program for college degree courses
• Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
• 13 paid holidays, in addition to PTO
• FREE use of Allegan County government's two fitness centers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED