CONTROL CENTER OPERATOR 1

Bluebonnet Electric Cooperative Inc•Bastrop, TX

15m•Onsite

About The Position

The Control Center Operator 1 monitors all systems and equipment in the Control Center, alerting operators to conditions, alarms, and advisories affecting Bluebonnet’s electrical system. This role involves answering trouble calls from members, recording customer account information, and assisting emergency response personnel. The operator performs recloser monitoring, operation, and testing via the SCADA system, and assists with entering real-time events into logs. They are responsible for monitoring weather and operating conditions, maintaining professional relationships, and adhering to company policies. The position requires on-call availability, working weekends, holidays, and non-standard hours, and attending various training sessions. It also involves travel to Bluebonnet offices and locations and handling confidential information.

Requirements

High School level command of spelling, grammar and math required.
2-4 years’ experience in related field, preferably in real-time operation and control of electric transmission or distribution systems, transmission or distribution field operations or Control Center atmosphere.
Valid Texas driver's license.
Must be certified in CPR, First Aid, AED and Blood-borne pathogens.
Ability to communicate effectively both written and orally.
Ability to enter data into Customer Information System.
Ability to perform multiple duties and tasks with a high degree of accuracy.
Solve problems effectively with direct supervision.
Maintain a high degree of professional excellence.
Basic computer skills in the following applications: MS Word, Excel, Outlook, and SAP time entry.
Interpersonal skills that result in effective working relationships with peers, members and vendors.
Ability to communicate effectively and in a positive manner; focused on improvement or problem resolution in a constructive, positive, and professional manner.

Nice To Haves

Utility industry experience preferred.
Associates degree preferred or technical or vocational training in computers, math or electrical theory.
System Operator certification preferred.

Responsibilities

Monitor all systems and equipment in the Control Center.
Alert operators of all conditions, alarms and advisories that affect the Bluebonnet’s electrical system.
Answer trouble calls from membership and record pertinent customer account information.
Demonstrate interest in improving Bluebonnet’s service and efficiency with progressive technology and a positive image.
Notify and assist emergency response personnel as directed.
Perform recloser monitoring, operation and testing through SCADA system and equipment.
Comprehend and adhere to established Bluebonnet employee policies, procedures and guidelines.
Assist in entering real time events into all event and daily logs.
Monitor weather and operating conditions affecting the safe and reliable operations of the Bluebonnet electrical system.
General awareness of current developments in areas of interest to the department.
Maintain professional working relationships with all employees, members, and vendors at all times.
Maintain regular attendance; arrives to work on time and is prepared to work.
Use safe work practices and judgments at all times and in all situations.
Required to be on-call, available to work weekends, holidays and non-standard hours as needed.
Attend various schools and in-house training classes.
Travel to various Bluebonnet offices and locations to assist in operations.
Demonstrate and act in accordance with Bluebonnet's Values.
Must be able to appropriately handle confidential information and act within the practices established by the Bluebonnet Red Flag policy.
Maintain Tour ready Control Center at all times.
Perform other duties and tasks as assigned.