Media Control Center Operator (Bilingual)

Fox Corporation • Tempe, AZ

1d • Onsite

About The Position

Under the FOX banner, Fox Corporation produces and distributes content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. The company empowers a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking. The Media Control Center Operator (Bilingual) is responsible for supporting the daily transmission of hundreds of inbound and outbound feeds and monitoring distribution platforms. This role interacts with Fox Sports, Entertainment, and News teams to innovate and test new distribution solutions. This role is part of the Media Operations team, which is responsible for delivering a high-quality viewer experience to millions of viewers across Fox networks, digital platforms, mobile applications, websites, and licensing partnerships, bringing great Fox content to YOU!

Requirements

• Ability to work in a fast-paced environment and make quick decisions
• Ability to communicate with your team and your customers
• Bilingual Spanish / English

Nice To Haves

• A Bachelor’s Degree
• Knowledge of emerging technologies such as 4K High Dynamic Range, and HDR10+
• Customer service experience
• Experience resetting passwords via Active Directory or Okta, resolving login problems, and setting up AWS WorkSpaces

Responsibilities

• Responsible for QA, monitoring, reporting & incident management across all linear, streaming (OTT), and digital platforms
• Perform the monitoring and switching of all inbound and outbound transmission systems
• Perform live transmission signal check-ins with remote production venues during live events
• Help troubleshoot and fix signal quality and routing issues and incidences according to standard operating procedures
• Help set up equipment to receive and distribute feeds to and from the media control center
• Support communication with management teams, affiliates, and other third party or downstream partners
• Support Business Continuity and Disaster Recovery teams
• Partner with Live Media, Consumer Products & Engineering, and other Media Operations teams and step in to help in other areas as needed
• Work closely with all business units and provides world-class customer service support
• Jump on opportunities to learn new skills, especially in emerging technologies
• Utilize existing career development programs to advance career
• Aspire to perform at the highest level to deliver high-quality products
• Make great contributions to the team and be an all-star team player

Benefits

• medical/dental/vision insurance
• a 401(k) plan
• paid time off
• other benefits in accordance with applicable plan documents
• Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees